Product Governance Officer

EFG · Luxembourg

About EFG

EFG International is a global private banking group offering private banking and asset management services to clients in over 40 locations worldwide.

We provide a stimulating and dynamic work environment and strive to be an employer of choice. Our culture is built on mutual respect, inclusion and collaboration. We value diverse perspectives and believe they drive better decisions and greater innovation.

Our Purpose

Empowering entrepreneurial minds to create value – today and for the future.

We offer personalised solutions to private and institutional clients globally. Our long-term success is driven by our people and by how we partner with our clients and communities to create lasting value.

Key Responsibilities

Target Market Monitoring & Alerts

Monitor and analyse negative and neutral Target Market (TM) alerts on a daily basis across the relevant booking centres and product lines.
Review transactions breaching TM, ensure appropriate justification and complete audit trail for any override.
Escalate cases according to defined governance and escalation rules.
Identify recurring patterns and systemic issues in TM breaches and propose structural enhancements to the Product Governance framework and related processes.

Manufacturer Reporting

Prepare and validate quarterly distributor reporting to product manufacturers (including negative and neutral TM distributions).
Ensure accuracy, completeness, consistency and timely delivery of reporting.
Coordinate responses to manufacturer queries, involving Private Banking, Investment Solutions, First Line of Defense and Second Line of Defense, as needed.
Maintain dashboards to provide management with visibility on distribution patterns and TM breaches.

Product Approval Governance (New Product Approval – NPA)

Facilitate and coordinate the New Product Approval process across all stakeholders.
Ensure strict adherence to the Product Approval Policy and established governance standards.
Organise and track cross‑functional sign‑offs (PB, Compliance, Risk, Operations and other relevant functions).
Monitor end‑to‑end approval timelines and ensure full archiving of documentation.

Ongoing Monitoring & Framework Evolution

Act as a coordination point for the Product Governance and Life‑Cycle Committee (e.g. LPC).
Monitor anomaly trends and key risk indicators related to product distribution.
Provide data analytics to support periodic reassessment of Target Market definitions and EFG internal Target Market Approach (EFG TMA).
Facilitate dialogue and alignment between Business, PB COO, Operations, Compliance and the LPC.
Support regular reviews and recalibration of Target Market definitions to reflect market, regulatory and business developments.

Your Profile

Strong knowledge of MiFID II, in particular the Product Governance framework (target market definition, manufacturer–distributor interaction, reporting and reviews).
Solid experience in data handling and reporting (advanced Excel skills for extraction, reconciliation, monitoring and dashboarding).
Good understanding of private banking business models, investment and wealth management products (funds, structured products, mandates, etc.) and distribution channels.
Professional level of English (spoken and written); French is an asset.
Strong analytical skills, attention to detail and sound judgement.
Comfortable working both independently and as part of a team.
Excellent communication skills, with the ability to explain complex topics clearly and manage potential conflicts constructively.
Strong organisational and time management skills.

Our Values

At EFG, you will join a culture that is:

Accountable – We take ownership and seek continuous improvement.
Hands-on – We are proactive and focused on delivering high-quality results.
Passionate – We are committed and strive for excellence.
Solution-driven – We focus on client outcomes with a strong risk-aware mindset.
Partnership-oriented – We collaborate, share ideas and work with an entrepreneurial spirit.

The Product Governance Officer acts as the central operational owner of the Bank’s Product Governance framework within the Private Banking COO function. The role ensures continuous MiFID II distributor compliance through robust TM monitoring, manufacturer reporting, product approval governance and framework evolution.

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