Program Coordinator, Qualifications

EF Education First · Berkhamsted

Job Title: Program Coordinator (Qualifications)

Location: Ashridge, Berkhamsted, Hertfordshire, HP4 1NS

Reports to: Senior Program Manager, Coaching Qualifications

About Us

Hult Ashridge is part of Hult International Business School, a globally recognised triple-accredited executive business school. We have been supporting the learning and development of leaders for over 65 years. Hult Ashridge focuses on the delivery of Executive Qualifications and Apprenticeships to over 1,000 students (including apprentices).

The Opportunity

This is a rare opportunity to join our excellent qualifications team as a Qualifications Program Coordinator. To be successful, you will be an organized, flexible and hard-working person who embraces change, brings positive energy to the team and works well under pressure.

Our Program Coordinators are experts at delivering exceptional participant and faculty support for our high value academic programs. They have proven skills as communicators, are highly organized and work proactively to ensure programs are delivered to a very high standard and achieve excellent student satisfaction.

Responsibilities

Proactive coordination of their Qualifications programs guided by the Program Manager and the Academic Director to ensure programs run smoothly
Close liaison with Ashridge House for all services required whilst delivering programs on-site
Technical facilitation to support faculty and participants when delivering programs online
Become an expert on their program, referring to handbooks, assignment briefs and regulations, so can advise and respond to student and other queries
Excellent administration of program documentation, student enrollment, assessment, marking and results dissemination, student activity and progress tracking, accurate student records and reporting
Ensure successful delivery of program activities: the student experience, planning and booking logistics/resources, program materials and student satisfaction surveys
Build excellent relationships with internal teams: faculty, finance, house, sales, to share knowledge and mutual needs, be a trusted go-to person for their program
Accurate and timely use of our internal invoicing system to process invoices to pay suppliers (including Adjuncts)
Setting up and using strategic technical platforms, including:
- Oracle
- Student Learning Portal and Student database (MyCourses and MyStudents)
- Zoom and Teams for webinars/online presentations.

Candidate Profile

A proficient user of Microsoft Office software, in particular Excel and PowerPoint
A good working knowledge of Teams and Zoom
Relational and a team player with a practical can-do attitude
Organised, forward planner with great attention to detail and knows when to stop checking and move to action for optimum quality/speed balance
Desire for efficiency and constant improvement
Tech-savvy, confident person who embraces change, tries new things and exploits tech

Desirable

Educated to degree level or relevant business qualification or experience
Experience of higher education sector is helpful
Experience with Oracle and Learning Management Systems such as MyCourses is desirable but not essential, and full training will be given

Employee Benefits

Flexible working with 1 day per week working from home allowed in line with operational requirements.
25 days paid holiday each year.
Free access to on-site gym (with swimming pool, spa, sauna, steam room, squash court and outdoor sporting facilities)
Access to excellent company pension and healthcare schemes
Free access to Leadership Live, our award-winning online learning resource tool.
Free on-site parking

Some companies are in the business of banking. Others are in the business of shoes. Or sports. Or soft drinks. At EF, we're in a different kind of business. One that's a little less tangible, and a lot more important. Because our business, what we make, makes everything else possible. We're in the business of understanding. Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through language, cultural exchange, academic studies, and educational travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our offices and schools located in some of the world’s greatest cities, and filled with smart, driven people (over 50,000 of us) who push each other to be better every day. But it’s what we do together - building greater understanding, breaking down barriers, and creating a better world - that makes all the difference.

Founded in 1965 in Sweden, EF (Education First) is a global association of education companies that share a common mission of opening the world through education. EF has been recognized on Forbes 2025 and 2024 World’s Best Employers and 2024 Top Companies for Women lists, Fast Company’s 2025 Next Big Things In Tech, and was a 2024 App Store Award winner in Cultural Impact.

More jobs at EF Education First · Education & Training jobs in Berkhamsted