Senior Process Manager

eClerx · Pune

The ideal candidate should possess strong business understanding of finance industry with special focus on Processing of Syndicated Loans - Participation/Agented /Bilateral Deals. Candidate should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. Candidate should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the team

Minimum Qualifications-

Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
10+ years of experience in of Investment Banking Operations.
Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.
Knowledge of / prior experience with offshoring processes and methodologies highly preferred.
Proven track record of managing complex Operations.
Ability to meet client expectations with respect to SLAs, KPI and KRIs.
Delivery of productivity gains and identify and implement process improvements.
Possess strategic perspective, business acumen, action orientation and drive for results.
Ability to present and lead client meetings with senior internal and external stakeholders.
Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently.
Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables.
Should be good with logical and quantitative abilities.

As part of our Loan Operations team, you will be working with our client partners to improve processes and controls that build capacity and scale. Support us to monitor and capture the overall data and its status from various global functional teams across our clients. The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organisation and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. In addition, the leader must demonstrate a capacity to transform, align, and energize organisation resources, and take appropriate risks to lead the organization in a new direction.

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