Billing Trainer
eClerx · Manila
Responsibilities:
- Conduct onboarding training for new hires on billing processes, systems, and tools
- Deliver refresher and upskilling sessions to improve team performance and accuracy
- Develop and maintain training materials, DTPs, process documentation, and job aids
- Facilitate training on end-to-end billing processes including invoice generation, submission via portals, spreadsheets, and email
- Provide training on customer-specific billing requirements