Manila - Billing QA
eClerx · Muntinlupa
Audit invoices and billing statements for accuracy, completeness, and compliance with company
policies and contractual terms.
- Identify discrepancies, errors, or inconsistencies in billing data and resolve them promptly.
- Collaborate with billing, accounts receivable, and customer service teams to investigate and correct
billing issues.
- Maintain detailed records of audit findings and corrective actions.
- Prepare audit reports and summaries for management review.
- Monitor billing processes to ensure adherence to internal controls and regulatory standards.
- Assist in the development and implementation of billing audit procedures and best practices.
- Support internal and external audits by providing documentation and explanations as needed.
- Analyze billing trends and patterns to detect potential fraud, overcharges, or underbilling.
- Recommend process improvements to enhance billing accuracy and efficiency.
- Ensure timely follow-up on audit findings and track resolution progress.
- Validate billing data against contracts, service agreements, and purchase orders.
- Coordinate with IT or systems teams to troubleshoot billing system issues or data mismatches.
- Train and support billing staff on compliance standards and audit procedures.
- Stay current with industry regulations, billing standards, and best practices.
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