Quality Engineering Specialist

Publicis Groupe · San Jose

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Publicis Global Delivery (PGD); Publicis Groupe’s industry leading globally connected capability platform. Where talent, technology & operations combine to delivery amazing solutions for our clients. Expertise across Media, Data, Technology, Commerce & Production in all regions of the world. 

PGD is comprised of the best talent, and ways-of-working, which enables global scale, innovation and transformation, each day.

Culture, growth and wellbeing underline all aspects of Publicis Global Delivery.

#WeArePGD

The Quality Engineer Specialist (QES) is our Lead role within the team. A QEL will be responsible of supporting and leading a range of quality assurance tasks by leveraging strong technical skills to collaborate into QA process improvement, using methods as test plans control, assisting on complex manual or automation tests and create or maintaining software testing automation solutions. The QES will be in charge of managing and leading other resources within his team or the craft.

KEY FUNCTIONAL RESPONSIBILITIES:

• Create the architecture and maintain test automation frameworks using software development methodologies and defined technologies taking into consideration processes as CI CD and multiple environments
• Create and maintain nonfunctional tests (ADA, security, performance, etc.)
• Work across teams under agile methodologies participating under the QA role actively, identifying requirements and analyzing design specifications with the team and communicating in English with technical and non-technical members
• Perform QA technical testing tasks like API and database testing interpreting queries and database tables relations
• Create and track bugs defects
• Create manual test scenarios for automation test cases, identifying and prioritizing the ones who are most suitable for automation testing to achieve the best coverage
• Sending status reports informing about status of the testing process, collecting metrics to measure efficiency of processes, results of tests and raising relevant priority issues and risks
• Organize team allocation and participating actively into QA leadership or technology leadership meetings
• Create level of effort LOE estimates
• Organize and provide recommendations about trainings and material for resources, providing mentoring and guidance for team members
• Expected client facing active communication
• Ensure content and structure of testing artifacts is documented and maintained using the best practices for quality assurance automation solutions.
• Continuously learn about new technologies and self-driven to stay on top of the QA trending, to apply them on projects or furtherly participate in initiatives as mentoring and knowledge transfer sessions with the team
• Research and recommend the most effective technologies, approaches and strategies for QA Automation implementation across projects
• Review and recommend improvements to existing QA processes
• Prioritize necessary tasks and tests for successful testing executions
• Identify and inform effectively about potential quality issues and risks on projects
• Assist human resources team on recruitment processes

MANAGEMENT RESPONSIBILITIES:

• Own initiatives such as but not limited to creating, presenting workshops, employees career growth evaluations, all hands sessions etc
• Active member of the craft (assessments, job descriptions review, tests, Marcel SuperUsers, etc)
• Provide hands on support to the team
• Actively collaborate in recruiting and ramp up efforts
• Actively participate in recruitment process and actively made recommendations
• Proven record of raising the bar with improvements
• Effectively identify risks and provide recommendations
• Actively share postmortem lessons learned, trainings and communication with the team.
• Demonstrate business management and solid understanding of the organization's business operations and industry.
• Demonstrate ability to take initiative and ownership with focus on continuous improvement.
• Contribute to process improvement and establishing process standards
• Interact effectively with other teams members, Product Project Management, Delivery VP and Client directors.
• Communicates effectively and in a timely manner (Responds to emails and chats in a timely manner)
• Offer technical coaching to other team member
• Participate in the Performance program as a Performance manager
• Act like a main contact person for the discovery, design, recommendation, development, implementation, and ongoing support of client process workflows

• Software Engineering or a related degree

• English B2+
• Robust QA Automation development experience
• 3+ year of Leadership experience
• Create the architecture and maintain test automation frameworks using software development methodologies and defined technologies taking into consideration processes as CI CD and multiple environments
• Fluency in Python, Java, C#, or JavaScript coding language(s)
• Mastery of an automation tool, eg. Selenium, Playwright, Cypress, or Appium.
• Experience with Jenkins, Docker, or Git workflows CI/CD Pipelines
• Experience creating manual test scenarios for automation test cases, identifying and prioritizing the most suitable for automation testing to achieve the best coverage
• Ability to perform QA technical testing tasks like API and database testing interpreting queries and database table relations
• Experience creating and maintain nonfunctional tests (ADA, security, performance, etc.)
• Experience organizing team allocations and participating actively into QA leadership or technology leadership meetings
• Knowlegeable creating estimates
• Experience owning initiatives such as but not limited to creating, presenting workshops, employees career growth evaluations, all hands sessions

KEY FUNCTIONAL RESPONSIBILITIES:

• Create the architecture and maintain test automation frameworks using software development methodologies and defined technologies taking into consideration processes as CI CD and multiple environments
• Create and maintain nonfunctional tests (ADA, security, performance, etc.)
• Work across teams under agile methodologies participating under the QA role actively, identifying requirements and analyzing design specifications with the team and communicating in English with technical and non-technical members
• Perform QA technical testing tasks like API and database testing interpreting queries and database tables relations
• Create and track bugs defects
• Create manual test scenarios for automation test cases, identifying and prioritizing the ones who are most suitable for automation testing to achieve the best coverage
• Sending status reports informing about status of the testing process, collecting metrics to measure efficiency of processes, results of tests and raising relevant priority issues and risks
• Organize team allocation and participating actively into QA leadership or technology leadership meetings
• Create level of effort LOE estimates
• Organize and provide recommendations about trainings and material for resources, providing mentoring and guidance for team members
• Expected client facing active communication
• Ensure content and structure of testing artifacts is documented and maintained using the best practices for quality assurance automation solutions.
• Continuously learn about new technologies and self-driven to stay on top of the QA trending, to apply them on projects or furtherly participate in initiatives as mentoring and knowledge transfer sessions with the team
• Research and recommend the most effective technologies, approaches and strategies for QA Automation implementation across projects
• Review and recommend improvements to existing QA processes
• Prioritize necessary tasks and tests for successful testing executions
• Identify and inform effectively about potential quality issues and risks on projects
• Assist human resources team on recruitment processes

MANAGEMENT RESPONSIBILITIES:

• Own initiatives such as but not limited to creating, presenting workshops, employees career growth evaluations, all hands sessions etc
• Active member of the craft (assessments, job descriptions review, tests, Marcel SuperUsers, etc)
• Provide hands on support to the team
• Actively collaborate in recruiting and ramp up efforts
• Actively participate in recruitment process and actively made recommendations
• Proven record of raising the bar with improvements
• Effectively identify risks and provide recommendations
• Actively share postmortem lessons learned, trainings and communication with the team.
• Demonstrate business management and solid understanding of the organization's business operations and industry.
• Demonstrate ability to take initiative and ownership with focus on continuous improvement.
• Contribute to process improvement and establishing process standards
• Interact effectively with other teams members, Product Project Management, Delivery VP and Client directors.
• Communicates effectively and in a timely manner (Responds to emails and chats in a timely manner)
• Offer technical coaching to other team member
• Participate in the Performance program as a Performance manager
• Act like a main contact person for the discovery, design, recommendation, development, implementation, and ongoing support of client process workflows

• Software Engineering or a related degree

• English B2+
• Robust QA Automation development experience
• 3+ year of Leadership experience
• Create the architecture and maintain test automation frameworks using software development methodologies and defined technologies taking into consideration processes as CI CD and multiple environments
• Fluency in Python, Java, C#, or JavaScript coding language(s)
• Mastery of an automation tool, eg. Selenium, Playwright, Cypress, or Appium.
• Experience with Jenkins, Docker, or Git workflows CI/CD Pipelines
• Experience creating manual test scenarios for automation test cases, identifying and prioritizing the most suitable for automation testing to achieve the best coverage
• Ability to perform QA technical testing tasks like API and database testing interpreting queries and database table relations
• Experience creating and maintain nonfunctional tests (ADA, security, performance, etc.)
• Experience organizing team allocations and participating actively into QA leadership or technology leadership meetings
• Knowlegeable creating estimates
• Experience owning initiatives such as but not limited to creating, presenting workshops, employees career growth evaluations, all hands sessions

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