Senior Collections Officer
Al Shirawi Group · Dubai
The Senior Collection Officer is responsible for managing and overseeing the company’s receivables, ensuring timely collection of outstanding payments from clients, and maintaining strong relationships with key customers. The role involves coordinating with project, billing, and finance teams to resolve payment issues, reduce outstanding balances, and improve cash flow in line with company policies and contractual terms.
Collections & Receivables Management
- Monitor and manage accounts receivable balances for all assigned clients and projects.
- Ensure timely follow-up on outstanding invoices in accordance with contract terms.
- Prepare and execute collection plans for overdue accounts.
- Escalate long-outstanding or disputed accounts to management with recommendations.
Client Follow-up
- Liaise with clients, consultants, and internal project teams to resolve billing and payment issues.
- Maintain professional relationships with key clients to support timely payments.
- Coordinate with contracts and project departments regarding variations, certifications, and approvals affecting payments.
Reporting & Documentation
- Prepare regular aging reports, collection status reports, and cash flow forecasts.
- Maintain accurate records of communications, agreements, and payment commitments.
- Assist in audits by providing supporting documentation for receivables.
Compliance & Risk Control
- Ensure collections are in line with contract terms, company policies, and legal requirements.
- Identify potential credit risks and recommend preventive actions.
- Support management in setting credit limits and payment terms for clients.
Qualifications & Experience
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum 5–8 years of experience in corporate collections, preferably in a contracting/construction company.
- Strong understanding of construction contracts, progress billing, retention, and certifications.
- Experience dealing with corporate clients, consultants, and government entities is an advantage.
Founded in 1971, the Al Shirawi Group has been serving people & industry for the last five decades. The Al Shirawi Group of Companies, grew from an unrelenting passion to provide the Middle East with high-quality solutions in the trading, industrial, distribution, contracting and service industries. From the Group’s humble beginning as a trading house, today, Al Shirawi is a burgeoning conglomerate and one of the most reputed names in the Middle East with offices across the GCC region in Qatar, Oman, Kuwait , India and Egypt.
Powered by a 10,000+ workforce and supported by the latest technology and infrastructure, the Group has established itself as one of the largest, most trusted and prestigious partners for leaders across the Persian Gulf. Through its diverse industry expertise and over 35 companies, Al Shirawi has remained committed to ensuring excellence in every product and offering, enabling its business units to leave an indelible impact in the global market.
Since its inception, Al Shirawi has striven to create a culture where each individual feels seen and valued, rooted in excellence, transparency, compassion, honesty, empowerment and discipline. The Group has won multiple prestigious awards for years — a testament to the technical pedigree, people-centric approach and desire to serve the community with sustainable, cutting-edge solutions.