Re:Sources Malaysia BS

Publicis Groupe · Kuala Lumpur

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Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. 

Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com

About The Role

As a Human Resources Intern, you will support the HR team in day-to-day administrative and operational activities. This role offers hands-on exposure to core HR functions, including employee onboarding and offboarding, HRIS maintenance, ServiceNow ticket management, employee engagement initiatives, documentation, and HR process support. You will work closely with HR team members while gaining practical experience in a fast-paced and collaborative environment.

Key Responsibilities
(but are not limited to)
• Assist with day-to-day administrative tasks within the HR department, including
filing, document management, and data entry.
• Manage and track ServiceNow tickets related to HR inquiries, ensuring timely
resolution and communication with employees.
• Help HR team members with the onboarding and offboarding processes, including
preparing documentation and scheduling meetings.
• Maintain and update employee records in HRIS (Human Resources Information
System).
• Support the coordination of HR events, trainings, and employee engagement
activities.

• Assist in preparing HR reports, presentations, and other HR-related documentation.
• Respond to HR-related queries via email, phone, or through ServiceNow tickets,

providing timely and accurate information.
• Perform general office duties such as organizing files, managing office supplies, and
supporting HR projects as needed.

• Help ensure compliance with HR policies and procedures.
• Collaborate with HR team members to streamline administrative processes and

improve efficiency.

Qualifications
• Currently pursuing a degree in Human Resources, Business Administration, or a
related field.

• Strong organizational and time-management skills.
• Basic understanding of HR processes and systems.
• Familiarity with ticketing systems, preferably ServiceNow, is a plus but not required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion

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