FIT Representative - Part Time
Educational Data Systems · FL Wakulla County Career Ctr · $23,005 (stated in the posting)
Job Description:
FIT Representative Part Time
Salary: $23,004.80/year
This is a part time position 20 hours/week
Hours are Monday - Friday, 10am - 2pm
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.
Scope of Position: Determine participant eligibility and facilitate enrollment into WIOA ADW, Youth, WP, WT, SNAP E&T, and Reemployment Assistance programs. Provide excellent customer service and promote all Career Center services.
Essential Functions:
Promote all programs and services available to customers/job seekers
Determine program eligibility and accurately complete required documentation for enrollment
Coordinate overall online and in-person intake, assessment, and orientation process
Ensure applicant understands the parameters that specific program offers
Demonstrate, maintain, and communicate programmatic policies and procedures
Provide referrals as needed to local partnering agencies through partner referral portal
Address all customer identified needs and barriers with appropriate resolution plans and expected outcome achievement dates in customers’ plans
Coordinate customer participation in program specific activities
Provide overview of available job search resources, workshops, and orientations
Responsible for facilitating one-on-one appointments for resume support as needed
Provide clear guidance and expectations of customer program participation
Input data collection and update all progress in program designated data tracking systems
Maintain organized database of customers and keep detailed documentation of all contacts
Serve as an initial point of contact for walk-in customers
Conduct orientation and various workshops for new and existing customers, as needed
Maintain and submit program required reports as assigned for designated programs
Share information with appropriate staff and/or funding agencies
Ensure that positive outcomes and goals are met as required by contractor
Work with the team on implementing processes that increase positive customer engagement
Support CSCR satellite locations, as needed
Represent EDSI and CSCR at events such as job fairs, info sessions, and partner trainings
Other opportunities as available
Education and Experience Requirements:
Experience in recruitment, customer service, and/or placement services
Bachelor's degree is preferred, or an acceptable combination of education and experience
Excellent communication, analytical and interpersonal skills
Bilingual (Spanish) preferred
Proficient in Microsoft applications
Comfortable presenting information and educating small groups
Ability to provide optimal customer service and advocacy using a customer-centered approach
Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!
EDSI is a progressive, forward-thinking, family-owned company that is Certified Evergreen.
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
More jobs at Educational Data Systems · Other jobs in Fl Wakulla County Career Ctr