Client Finance Coordinator

Edelman · Johannesburg

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Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. 

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Role Overview

The Client Finance Coordinator owns the engine that keeps client work moving. Embedded within the client finance team, this role serves as the operational bridge between Client Finance and Financial Shared Services functions, with full accountability for ensuring financial data is accurate, complete, and processed quickly to meet real‑time business demand. From project setup and contract data to billing and invoicing, the Coordinator drives transactions efficiently through internal and client systems with speed and discipline.

This is a hands‑on, high‑trust role for someone who thrives in a fast‑paced environment and takes pride in getting things right the first time. Success comes from deep expertise in client‑specific billing requirements, systems, and contracts—using that knowledge to remove friction, keep transactions moving, and support client service teams.

The role offers real independence once established and close connection to client‑facing teams, with clear visibility into how accurate, timely execution enables the business to operate at pace. Growth is defined by increased ownership, complexity, and mastery of the work—becoming the go‑to expert others rely on to move work forward quickly, consistently, and with confidence.

Key Responsibilities

Project Setup & Contract Execution

• Own accurate and complete setup of projects in Workday and related systems, including scopes of work, change orders, purchase orders, rate cards, budgets, and billing structures.
• Translate contractual terms into correct system configuration, ensuring alignment with client requirements and internal policies.
• Validate all inputs for completeness and accuracy prior to system entry; proactively resolve missing or inconsistent data with defined stakeholders.
• Maintain organized and audit-ready documentation of all contracts, amendments, and supporting materials.
• Coordinate intercompany set-up and service orders where applicable.

Billing & Invoice Submission

• Enforce adherence to company billing policies, contractual requirements, and system processes without exception.
• Own end-to-end billing execution, ensuring invoices are accurate, compliant, and submitted on time across all required client platforms.
• Assemble, validate, and manage all required supporting documentation (e.g., proof of execution, purchase order validation, expense back-up, etc.).
• Drive proforma workflow in Workday, ensuring timely approvals and adherence to billing deadlines.
• Execute credit/rebill activities accurately and on time when required.
• Maintain detailed billing trackers, including invoice status, approvals, submission dates, and issues.
• Proactively identify risks to billing timelines and take corrective action, with escalation as required.

Financial Tracking & Controls

• Manage billing against client budgets, purchase orders, and contractual limits to prevent over‑ or under‑billing.
• Reconcile data between Workday and client systems, investigating and resolving discrepancies.
• Support project close activities by ensuring financial data is complete and reconciled.

Operation Excellence & Communication

• Act as the primary operational contact for billing and transactional financial system matters
• Communicate clearly and directly with project managers, client finance leads, and operational teams to obtain information needed to keep transactions moving and resolve issues.
• Build effective working relationships with internal stakeholders and client operational/procurement contacts as needed to ensure smooth billing execution.

Qualifications & Experience

• 1–3 in financial operations, billing, accounting, or similar data‑driven roles.
• Comfort working in financial and billing systems, with the ability to learn new tools quickly (e.g., Workday, Ariba, or similar platforms).
• Basic understanding of contracts, billing structures, and revenue-related processes.
• Strong attention to detail with the ability to handle high‑volume, repeatable work accurately.
• Able to stay organized and keep work moving in a fast‑paced environment with multiple deadlines.
• Clear, practical communicator who can work effectively across finance, operations, and client

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We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
 

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