Client Ops Senior Analyst, L3

Publicis Groupe · Port Louis

Company description

Publicis Global Delivery (PGD); Publicis Groupe’s industry leading globally connected capability platform. Where talent, technology & operations combine to delivery amazing solutions for our clients. Expertise across Media, Data, Technology, Commerce & Production in all regions of the world.

PGD is comprised of the best talent, and ways-of-working, which enables global scale, innovation and transformation, each day.

Culture, growth and wellbeing underline all aspects of Publicis Global Delivery.

#WeArePGD

Overview

The Gestionnaire ADV / ADA (Junior) plays a key role in supporting the financial and operational management of client portfolios within Publicis Global Delivery.

The role focuses on ensuring the smooth execution of billing, reconciliation, and administrative sales processes (ADV/ADA) in a fast-paced, international environment.

The candidate will act as a link between finance, trading teams, and accounting, ensuring data accuracy, timely financial follow-up, and compliance with internal processes.

Responsibilities

📊 Financial Management & ADV Monitoring

Perform financial reconciliation between forecasted budgets and actual spend
Monitor and resolve billing discrepancies and disputes (missing invoices, unbilled activities, etc.)
Support ADV (clients) and ADA (media partners) processes
Follow up on invoicing and ensure timely billing and collections

🔁 Process Coordination

Ensure adherence to financial processes and deadlines
Collect and validate information required for invoice matching and reconciliation
Monitor workflows through internal tools (Media Manager, portals, etc.)
Maintain accurate and up-to-date client account information

🤝 Collaboration & Stakeholder Support

Work closely with the Client Finance Manager and trading teams
Collaborate with accounting, consultants, and internal stakeholders
Participate in regular follow-ups and operational meetings
Support day-to-day financial coordination between teams

Qualifications

🎓 Education & Experience

Diploma / Degree (Bac+2 / Bac+3) in Finance, Accounting, or Management
1–3 years of experience in a similar role (ADV, billing, finance operations, accounting)

🔧 Technical Skills

Strong proficiency in Microsoft Excel
Knowledge of:
- Billing / invoicing processes
- Financial reconciliation
- ADV / Order-to-Cash processes
Comfortable working with structured tools and systems

🤝 Soft Skills

Strong attention to detail and organizational skills
Analytical mindset and problem-solving ability
Good communication and teamwork skills
Ability to manage multiple tasks and deadlines
Proactive and adaptable attitude

Additional information

Work in an international and dynamic environment

Exposure to media, digital, and performance marketing operations

Opportunity to develop expertise in:
Financial operations
ADV / ADA processes
Client billing & reconciliation
Career growth opportunities within Publicis Groupe
Collaborative culture with cross-functional teams