Senior Network and Security Engineer

Publicis Groupe · London

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Publicis Groupe is one of the largest advertising agency holding companies in the world and a global leader in the fields of marketing, communications, and digital transformation. A Connecting Company for the Connected Age, Publicis Groupe delivers winning solutions for clients through the Power of One - driven by a common purpose, a powerful spirit, shared behaviours, great character and a relentless focus on our clients. Publicis Re:Sources is the backbone of Publicis Groupe, bringing to life the Power of One offering. We are Publicis Groupe's Shared Services Platform, and have grown to 5,000+ professionals supporting 63+ markets and servicing a network of prestigious agencies across the globe. We provide Publicis Groupe agencies with the business solutions, technology platforms and expertise they need to transform, innovate and increase productivity.

We are seeking a Network and Security Engineer to be part of a highly motivated team in a challenging and rewarding environment. The candidate will work as part of a global team and interface directly with a specific internal clients for their needs. We expect candidates to be creative, innovative, team oriented and have the ability to work in a fast-paced environment providing Level 2 and 3 technology support and administration for the IT Infrastructure Network and Security Operations Team. Technology support will cover network and security technologies across multiple sites in multiple countries.

• Solid understanding and minimum 8-10 Years of hands on experience with Check Point firewalls, Arista, Dell, Mellanox and Cisco switches.
• Prioritizing tasks and projects across multiple teams and technologies.
• Solid Linux background and understanding.
• Ability to lead and manage projects, expectations and scope effectively.
• Superior customer service and support skills.
• Outstanding communication skills over the phone, email and in-person.
• Willingness and ability to ramp-up quickly on new technologies and often without formal training
• Knowledge of IPv4 and IPv6 subnetting.
• Knowledge of fundamental networking design within a multi-site enterprise environment (spine and leaf topology, site to site VPLS, multi-site soho VPN tunnels, OSPF and BGP routing)
• Experience with post-production real-time media encoding/decoding (Colorfront, Streambox, Nevion, J2K/JPEGXS over UDP),
• Experience with WAN accelerated protocols such as Aspera, Signiant, Resilio, etc.
• Experience with hybrid cloud and on-premise network design and security a plus.

Work Environment

• Ability to comprehend and deliver complex solutions.
• Ability to outperform in multi-vendor dynamic environment.
• Ability to handle multiple high priority time sensitive deliverables.
• Ability to work in a large integrated ecosystem and efficient stakeholder engagement.
• The position will be a hybrid work environment.  The candidate will need to be in the office 40-60% (2 or 3 days a week) of the time or as needed for project work
• The position will require the candidate to lift and rack equipment weighing up to 60 pounds
• Candidate will be located at a single office, but will support multiple offices in the area, as well as multiple remote offices in other time zones and countries.  Some travel may be required but is not mandatory.
• Primary point of contact for Internet Service Providers regarding maintenance, troubleshooting, outages, and service upgrades.

• 8+ years of experience in supporting Level 2 Help Desk tickets for Network and Security Operations.
• 8+ years of experience installing and configuring Check Point firewalls, setting up virtual private networks (VPNs), and performing routine upgrades.
• 8+ years of experience designing and supporting layer 3 networks across multiple sites in multiple countries.
• 8+ years of experience of managing network switches and other network devices in the environment
• 8+ years of experience monitoring security devices and applications for performance problems and provide troubleshooting support for clients / end users
• Previous experience working in the media/entertainment business a plus

Education: 

• Bachelor’s degree or advanced required
• Should be Cisco certified (CCNA – Mandatory, CCNP – Preferable). 
• Checkpoint and Arista Certification a plus.
• Existing IT support skills and experience commensurate with position requirements

We offer a hybrid working pattern of 3 days in the office and 2 days WFH. Our main office is located in the iconic Television Centre (TVC) at White City, London. 

We are a Disability Confident Employer and are committed to providing a fair assessment process and are happy to discuss and explore reasonable adjustments during the hiring process. Publicis Groupe UK fosters and inclusive environment through our inspirational Employee Action Groups (EAGs).

We have a comprehensive benefits offering. Our full health and lifestyle benefits package will be shared with you, when you join us. In addition to key benefits like Pension, Life Assurance,  Income Protection and Private Medical, some of our other benefits are:

• Annual Leave (25 days plus 8 bank holidays), increasing after 5 years, by 1 day per additional service up to 30 days. Birthday Day Off that can be used in your birthday month and the opportunity to Buy or Sell Holiday at the start on each year.
• Flexible Bank Holidays, you can switch the 2 Easter bank holidays for other days of your choosing. Reflection Days for time away from work to focus on what works best for you. Work your World, after completion of one year, you have the opportunity to work anywhere in the world, where there is a Publicis Groupe office, for up to 6 weeks a year.
• Help@Hand, our lifestyle and wellbeing app that supports you and your family; 24/7 Helpline, Remote GPs, Medical or 2nd Opinion, Mental Health & Wellbeing, Physiotherapy, 1-2-1 Lifestyle Coaching, Nutritional Consultations, Savings & Discounts and lots more. 
• Inclusive Policies to support you and your family including enhanced Family Leave, Disability, Carers, Transitioning at Work, Flexible Working, Menopause.
• Local discounts, restaurants & retailers in Westfield White City. Onsite Café with complimentary breakfast, a subsidised lunch menu, and an in-house barista.

• Solid understanding and minimum 8-10 Years of hands on experience with Check Point firewalls, Arista, Dell, Mellanox and Cisco switches.
• Prioritizing tasks and projects across multiple teams and technologies.
• Solid Linux background and understanding.
• Ability to lead and manage projects, expectations and scope effectively.
• Superior customer service and support skills.
• Outstanding communication skills over the phone, email and in-person.
• Willingness and ability to ramp-up quickly on new technologies and often without formal training
• Knowledge of IPv4 and IPv6 subnetting.
• Knowledge of fundamental networking design within a multi-site enterprise environment (spine and leaf topology, site to site VPLS, multi-site soho VPN tunnels, OSPF and BGP routing)
• Experience with post-production real-time media encoding/decoding (Colorfront, Streambox, Nevion, J2K/JPEGXS over UDP),
• Experience with WAN accelerated protocols such as Aspera, Signiant, Resilio, etc.
• Experience with hybrid cloud and on-premise network design and security a plus.

Work Environment

• Ability to comprehend and deliver complex solutions.
• Ability to outperform in multi-vendor dynamic environment.
• Ability to handle multiple high priority time sensitive deliverables.
• Ability to work in a large integrated ecosystem and efficient stakeholder engagement.
• The position will be a hybrid work environment.  The candidate will need to be in the office 40-60% (2 or 3 days a week) of the time or as needed for project work
• The position will require the candidate to lift and rack equipment weighing up to 60 pounds
• Candidate will be located at a single office, but will support multiple offices in the area, as well as multiple remote offices in other time zones and countries.  Some travel may be required but is not mandatory.
• Primary point of contact for Internet Service Providers regarding maintenance, troubleshooting, outages, and service upgrades.

• 8+ years of experience in supporting Level 2 Help Desk tickets for Network and Security Operations.
• 8+ years of experience installing and configuring Check Point firewalls, setting up virtual private networks (VPNs), and performing routine upgrades.
• 8+ years of experience designing and supporting layer 3 networks across multiple sites in multiple countries.
• 8+ years of experience of managing network switches and other network devices in the environment
• 8+ years of experience monitoring security devices and applications for performance problems and provide troubleshooting support for clients / end users
• Previous experience working in the media/entertainment business a plus

Education: 

• Bachelor’s degree or advanced required
• Should be Cisco certified (CCNA – Mandatory, CCNP – Preferable). 
• Checkpoint and Arista Certification a plus.
• Existing IT support skills and experience commensurate with position requirements

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