Associate - Sourcing and Operations
Essar · Mumbai
- Responsibilities:
- Sourcing:
- Collaborate closely with creators to select and acquire items for content creation.
- Maintain strong relationships with creators and their account managers to facilitate smooth sourcing processes.
- Ensure accurate tracking of sourced items and inventory management.
- Return Management:
- Coordinate the timely return of products to brand partners post-content creation.
- Implement efficient return logistics and procedures to minimize delays and maximize refunds.
- Ensure products are returned in pristine condition and adhere to brand partner guidelines.
- Refund Optimization:
- Strategically manage returns to maximize refunds and minimize losses.
- Monitor refund processes and proactively address any issues or discrepancies.
- Analyze refund data and provide insights for continuous process improvement.
- Communication:
- Act as the primary point of contact between our company and brand partners.
- Maintain clear and effective communication channels to ensure alignment on sourcing and return activities.
- Address any inquiries or concerns from brand partners in a prompt and professional manner.
- Administrative Tasks:
- Utilize Excel to track inventory, returns, and refunds accurately.
- Prepare reports and analyses to support decision-making and performance evaluation.
- Assist in other administrative duties as required.
- Proactive Follow-Up:
- Demonstrate a strong drive to consistently follow up with content creators to ensure timely return of products after content creation.
- Maintain regular communication with creators to facilitate smooth return processes and address any issues or concerns promptly.
- Prompt Activation:
- Display a sense of urgency in activating creators as soon as they are assigned for sourcing.
- Coordinate swiftly with creators to initiate the sourcing process promptly, ensuring efficient utilization of time and resources.
- Requirements:
- Strong communication skills, both verbal and written, with the ability to engage effectively with brand partners.
- Excellent organizational skills and attention to detail to manage multiple tasks and deadlines simultaneously.
- Proficiency in Microsoft Excel and other relevant software for data management and analysis.
- Proactive and adaptable mindset with the ability to thrive in a fast-paced environment.
- High level of accountability and reliability in executing tasks accurately and on time.
- Prior experience in a similar role within the fashion or beauty industry is preferred but not required.