Manager, Integration & Innovation

Disney · Shanghai

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In this role, as an expert on technology integration and innovation for many innovation, from online to offline, from front end to back end, from B2C to B2B, from digital channel to 5G application, you will be responsible for optimizing and integrating technical solutions from multiple dimensions and explore innovative applications, stimulate team synergy, and the concept of an extensive system from the perspective of application innovation, shape the long-term technical direction.

You will be responsible for designing and integrating scalable technology solutions and providing cutting-edge technology and user-friendly online and offline user experience to users (guest and Cast Members); and in regular contact with business stakeholders and executive management, apply your expertise in addressing technical issues and user scenarios.

Key Responsibilities:

• Lead the digital projects across multiple lines of business, accomplish the delivery management tasks including the design of digital product and solution, project procurement and cost management, vendor management, team management, agile management;
• Based on the priority of management requirements, coordinate with different technical teams to achieve the overall optimization of technical solutions， maximize business results and customer value;
• Coordinate the implementation details of technological solutions among multiple teams to ensure that the implementation of technical solutions meets the established objectives and have a positive impact on the direct cooperation of all teams, according to the priorities determined by the business objectives;
• Participate in each technical solution project meeting, drive technical discussion and implementation with digital products team, technology team, and operation team; timely report the important disputes not taken seriously in each project to the management and put forward solutions;
• Facilitate the integration and optimization of digital technology solutions and identify system architecture risks on time;
• Search and study the existing technical solutions and business cases of relevant competitors and related industries, put forward innovative improvement suggestions for the Technology and Digital Team of Shanghai Disney Resort and make feasibility analysis;
• Study the innovative cases and mechanisms of outstanding companies in the industry, systematically drive the whole Technology and Digital Team to support technological innovation in organizational culture, organizational structure, working mechanism, knowledge reserve and system tools; explore innovative technology applications that may have a significant impact on Shanghai Disney Resort.

Desired Qualifications:

• Bachelor’s Degree, data-related, innovation management or digitalization-related experience in the field, a Master's degree is a plus;
• 10+ years of ToB or ToC digitalized product delivery, implementation expertise of high-quality technical solutions;
• Have strong knowledge/expertise and experienced in 2+ of below items:
  • Online-Offline(O2O) integration digital products;
  • Cloud computing and big data relevant data analysis platform, such as data lake, data warehouse, customer data platform(CDP), business intelligence (BI), data visualization application, etc;
  • Online game, entertainment and virtual experience products and projects, with experience of Virtual Reality (VR), Augmented Reality (AR) or Mixed Reality (MR) is preferred;
  • e-Commerce eco-systems, such as App and WeChat frontend and backend system, merchant system, warehouse system, store system, logistics system, etc;
  • Big complex system digitalization, migration and architecture optimization;
  • Internet of Thing (IoT) and intelligent hardware projects;
  • Other projects or products related to distributed computing and AI;
• Ability to synthesize robust and cost-effective solutions that meet customer requirements;
• Outstanding written, verbal, and interpersonal skills. Ability to work effectively with project teams. The position requires constant communication with multiple teams;
• Experience in planning and delivering software platforms, such as desktop application, mobile App and mini-program, used across various products and organizational units;
• Experience working on issues that impact design, product success, or address future concepts, products, or technologies;
• A disciplined approach to maintaining and enforcing technical best practices;
• Committed to delivering on time according to specifications and business needs;
• Able and willing to effectively mentor junior team members and contribute to a collaborative team environment;
• Be familiar with the digital ecology of the Chinese market and agile development model;
• Understanding the Internet ecology and technology trends in the Chinese market.

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