Director - Business Administration and General Affairs

Disney · Chiba

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Overall Role Overview

As an integral member of the Walt Disney Attractions Japan (WDAJ) Executive Committee, this role provides strategic leadership and direction across Accounting & Tax, General Administration, Corporate Social Responsibility (CSR), and Environmental initiatives in support of the long-term success of Tokyo Disney Resort (TDR).

Leveraging strong financial, governance, and operational expertise, the role partners closely with the Oriental Land Company (OLC), Disney’s licensee, to influence, advise, and support the implementation of effective financial, administrative, compliance, and governance practices within a licensing model.

Serving as a strategic advisor and governance steward, this role supports sound financial management and risk mitigation, as well as enabling operational efficiency that is aligned with and reinforces Disney’s standards.

The role requires strong cross-functional and global collaboration across WDAJ, OLC stakeholders, and Disney corporate partners.

2. Responsibilities & Accountabilities

A. Overall Leadership & Governance

• Provide strategic leadership and direction across Accounting & Tax, General Administration, CSR, and Environment functions at WDAJ and serves as a key business partner to internal senior leadership,and makes decisions related to govenance and risk management
• Maintain and strengthen strategic relationships with OLC Directors and Officer and other key external partners (e.g., PwC) on financial, administrative, compliance, and governance matters
• Lead, develop, and performance-manage teams
• Drive continuous improvement initiatives to enhance operational efficiency, governance, and cross-functional collaboration

B. Accounting & Finance

• Oversee financial management, including budgeting, forecasting, internal controls, and compliance with Disney corporate policies and local statutory requirements
• Ensure accurate and timely financial reporting  and lead accounting operations
• Partner with internal and external partners to manage tax risks and prepare for audits
• Oversee business travel policies and expense governance to ensure compliance and efficiency
• Support the establishment and governance of new entities, organizational changes, and system implementations (e.g., SAP)

C. General Administration

• Oversee General Affairs functions, including office administration, facilities management, vendor management, and administrative services, ensuring a safe, efficient, and compliant work environment
• Partner with OLC Investor Relations and General Affairs to review and ensure that OLC-led external communications and materials align with Disney brand and governance standards
• Oversee inbound and outbound business travel services, policies, and guidelines in coordination with OLC and Disney partners
• Serve as a Back of House (BOH) Committee member, reviewing and approving OLC requests related to backstage intellectual property usage

D. CSR & Environmental Initiatives

• Partner with global Disney CSR teams and OLC to support global initiatives
• Develop and lead annual CSR strategies and cast member volunteer programs
• Lead WDAJ sustainability efforts, including Earth Month and Green Team initiatives
• Review and ensure that Disney brand-related OLC CSR, Environmental initiatives are aligned with Disney brand and governance standards, in partnering with OLC Investor Relations and General Affairs

3. Required Skills & Knowledge

Basic Qualifications

• Bachelor’s degree (or equivalent) in Accounting, Finance, Business Administration, or related field
• Certified Public Accountant (CPA) or equivalent professional certification
• Minimum 10+ years of progressive leadership experience in finance, accounting, or business administration
• Demonstrated expertise in financial management, accounting operations, internal controls, compliance, and governance frameworks
• Strong understanding of tax, statutory reporting, and audit requirements, with experience working with external advisors (e.g., PwC)
• Executive presence with the ability to influence senior leaders and external stakeholders (including OLC)
• Proven ability to build strong relationships and influence in a partnership-based, matrixed environment
• Demonstrated success in leading, developing, and motivating teams, driving accountability and organizational capability
• Strong analytical and problem-solving skills, with the ability to translate complex data into strategic insights
• Ability to develop and implement strategies aligned with Disney standards, brand values, and governance requirements
• Excellent communication and presentation skills, including preparation of executive-level materials
• Proven ability to manage multiple priorities in a complex, fast-paced environment
• High degree of integrity, business judgment, and resilience
• Fluency in English and Japanese (written and verbal)

Preferred Qualifications

• MBA or advanced degree in a related field
• Experience working in a global organization
• Experience leading enterprise-wide initiatives (e.g., SAP implementation, process transformation, governance enhancements)
• Familiarity with CSR, environmental, and corporate governance frameworks in a multinational setting
• Experience working within a complex, multi-functional organization (e.g., hospitality, theme parks, consumer-facing industries)
• Strong track record of cross-functional collaboration and stakeholder integration

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