Senior Product Manager, Performance
Expedia · London
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
At Expedia Group, performance is product quality. We are looking for a Senior Product Manager, Performance to define and lead the strategy for improving user-perceived performance across our traveler facing experiences, while building the systems, operating model, and guardrails needed to prevent regressions before they reach travelers.
In this role, you will partner across engineering, architecture, product, UX, analytics, experimentation, and platform teams to make performance measurable, actionable, and durable. You will own the product vision and roadmap for performance across web and app, balancing near-term experience improvements with longer-term investments in instrumentation, diagnostics, release protections, and performance-by-default product development practices.
You will help Expedia Group deliver faster, more stable, and more resilient experiences for travelers by ensuring teams can understand performance, prioritize the right improvements, and prevent degradation at scale.
What you will do:
- Define and drive the product strategy, roadmap, and success metrics for performance across web and native app experiences.
- Establish a clear performance product vision spanning page and screen load speed, interaction responsiveness, visual stability, reliability of measurement, and degradation prevention.
- Partner with engineering and architecture leaders to identify and prioritize platform and product investments that improve performance at scale.
- Own the performance measurement framework across web and app, including headline metrics, driver metrics, and guardrail metrics that help teams make better prioritization decisions.
- Lead discovery across stakeholder groups to identify root causes of poor user experience, quantify business impact, and translate findings into roadmap priorities.
- Drive adoption of performance standards, budgets, and release guardrails that reduce regressions and improve consistency across teams.
- Shape the operating model for performance reviews, regression triage, escalation paths, and accountability for remediation.
- Partner with experimentation and analytics teams to evaluate how product, content, and feature changes affect performance and traveler outcomes.
- Collaborate with teams responsible for observability, monitoring, and developer tooling to improve visibility into performance bottlenecks and degradations.
- Influence roadmaps across multiple product and platform teams without direct authority, aligning leaders on shared goals, sequencing, and trade-offs.
- Serve as a key point of contact for performance strategy, progress, and outcomes with senior stakeholders across Product and Technology.
Minimum Qualifications
- 8+ years of product management experience with a Bachelor's degree, or 6+ years with a Master's degree.
- Experience defining product strategy, roadmaps, success metrics, and measurable outcomes for platform products or highly technical product domains.
- Experience owning products through discovery, prioritization, delivery, adoption, and ongoing optimization.
- Experience leading large-scale, cross-functional initiatives across multiple product, engineering, and platform teams, influencing roadmaps and driving alignment without direct authority.
- Strong technical product management experience, with the ability to partner closely with engineering teams on complex technical challenges.
- Deep understanding of web and/or mobile application performance, including performance measurement, observability, monitoring, diagnostics, release protections, and performance regression prevention.
- Experience using data, analytics, experimentation, and customer insights to evaluate impact and make informed product decisions and trade-offs.
- Proven ability to communicate effectively and build alignment across diverse stakeholder groups in a global organization.
Preferred Qualifications:
- Experience in application performance, developer productivity, platform products, infrastructure, developer tools, or similarly technical domains.
- Experience establishing performance standards, budgets, guardrails, governance models, escalation processes, and accountability mechanisms across multiple teams.
- Experience building frameworks, playbooks, or operating models that drive quality, reliability, and performance improvements at scale.
- Experience working on data-intensive products and translating complex technical metrics into actionable product insights.
- Background in Computer Science, Software Engineering, or prior hands-on software development experience.
- Proven track record of taking products from concept through scaled adoption and measurable business impact.
- Experience using experimentation and analytics to understand how product and feature changes affect customer experience and business outcomes.
- Familiarity with AI-driven products, tools, or workflows, including experience identifying opportunities to apply AI/ML capabilities to solve customer or business problems.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.