Room Hosts -Casual-The Langham, Melbourne
Langham Hotels · Australia
The Langham, Melbourne enjoys sweeping vistas of the Yarra River and Melbourne skyline. Outstanding location amidst the city’s captivating Arts and Leisure district. A sanctuary nestled on the famous Southbank Promenade. We have on offer, 388 luxury guest rooms and suites, our team of hospitality professionals deliver high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.
You will have the opportunity to work with the Housekeeping Department This is an exciting opportunity for you to grow your hotel skill set in order to build a career with-in The Langham, shall you be determined and dedicated.
This position is an integral part of a high performing hotel team, and a key contributor to the hotel's ongoing success.
Your responsibilities will include
- Complete the number of rooms that are required in the required time frame
- Ensure that all rooms are completed to The Langham, Melbourne standard.
- Ability to self-check your room when completed
- Use the correct cleaning products on the appropriate items
- Restock trolley top every day after use
- Actively engage with the guests & answer all guest queries
- Clean rooms and work in public areas as required
- Follow and implement new processes
This role has opportunity for growth. We are looking for the 'right' candidate, who leads by example and thrives on teamwork to ensure growth of the department!
Benefits and perks
In return for your expertise and professionalism, you will be rewarded with discount car parking, subsidised staff meals, and opportunities to learn new skills and grow your career.
Skills and experience
For this role, your attributes will be inclusive of the following:
- Exceptional customer service skills
- Quality control
- Clear and effective communication
- Attention to detail
- Self-motivation and discipline
- Natural ability to work within a team environment
- An ability to 'think outside the square', and an inquisitive nature
- Multi-tasking and organisation
- Excellent written and verbal communication skills are essential.
- Previous experience in a similar role preferable.
- Availability to work across any day of the week and work rights that enable you to work up to 36 hours per week across the year.
Previous experience in a similar role is desired. Flexibility with various shifts is required.
If you think this is the right role for you, apply now! Come join our team!
HYGIENE AND GROOMING - Naturally in the service industry high standards of personal presentation, hygiene, grooming, and conservative hairstyles are of the greatest importance. This must be present throughout the interview stage.
EQUAL OPPORTUNITY EMPLOYER – The Langham, Melbourne is an equal opportunity employer committed to employing a diverse workforce and sustaining and inclusive culture.