Senior Escalations Engineer - FortiSIEM

Fortinet · Sunnyvale

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We are seeking a highly skilled Senior Escalations Engineer to join the FortiSIEM Escalations team. This role serves as the highest level of technical support, leading complex customer investigations, driving critical escalations to resolution, and acting as a technical authority across Support, Engineering, Product Management, and Sales. The ideal candidate combines deep technical expertise, strong customer advocacy, and relentless ownership of customer issues.

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