Sr. Associate, Clinical Data Operations

Foundation Medicine · Boston · $62,800–$74,400 (stated in the posting)

About the Job:

The Senior Clinical Data Operations Associate in Data Management performs a range of activities in support of functional processes and contributes to the continual improvement of department processes, knowledge management and training initiatives. This position performs operational and tactical support for BioPharma, FMI and Academic Collaborator clinical trials. The Senior Clinical Data Operations Associate ensures accurate sample tracking, receipt of accurate information about samples from partners, Query management and resolution, data entry for complex studies, accurate and timely data reporting, and coordination of sample returns. The role works closely with internal and external teams within FMI.

Key Responsibilities:

Provide data reporting and study operational support.
Set up folder structure for all new studies in study repository/Trial Master File (TMF).
Monitor archiving of study documentation in study repository/TMF as study is ongoing and at study closure.
Track sample processing and deliver study-specific sample status reports (SST) to Clinical Program Leads, identifying samples that have passed, are on hold, and failures.
Monitor query process and query partners/collaborators to obtain missing information.
Complete Study Intake information in CRM/Clinical Trial Management System.
Manage sample return and destruction process for all Partners/Collaborators.
Train Associate team members on relevant procedures, act as a resource for less experienced team members.
Upload, enter, and maintain new study sample data in FMI’s internal data management system.
Perform advanced quality control and ensure accuracy of all data provided to pharmaceutical partners.
Ensure comprehensive review and processing of confidential and time-sensitive information.
Act as a liaison between Clinical Data Operations team and Technology.
Ensure quality standards for all procedures are met including compliance with HIPAA, GDP, and GCP.
Proactively identify and raise issues related to data or sample integrity, provide recommendations for resolutions as needed.
Coordinate and communicate all relevant study activities to ensure timely delivery of partner milestones.
Track deviations and non-conformance reports related to non-compliance with functional procedures.
Manage content and maintain department intranet/SharePoint site with landing page for tools, templates, training material and Study Team folders.
Assist with developing training sessions on best practices, regulatory requirements and topics to facilitate continuous improvement and adherence to standards and regulations.
Collaborate cross-functionally with sub-teams including Bioinformatics, Data Management, Alliance Management, Clinical Operations, and Technology, for:
- Releasing and holding reports as needed;
- Report template and IXRS transfers;
- Daily study specific reporting schedule;
- Customer Relationship Management;
- WLM, BI and PRA.
Other duties as assigned.
Comply with FMI's attendance policies

Qualifications:

Basic Qualifications:

Bachelor’s degree or in scientific field or equivalent combination of education, training and experience
1+ years of professional work experience in the science or health industry

Preferred Qualifications:

4+ years of professional work experience in the science or health industry
Experience in process improvement and implementation
Demonstrated evidence of success working in a cross-functional environment
Familiarity with oncology, molecular biology, genetics and/or bioinformatics
Knowledge of Good Clinical Practice (GCP)
Proficient in MS Office suite
Successful history of performing complex tasks under deadline pressure
Ability to:
- Perform assignments with minimal supervision
- Work well under pressure while maintaining a professional demeanor
- Prioritize and thoroughly follow up on assigned tasks
- Handle multiple tasks at once and work in a fast-paced environment
- Adapt to changing procedures, policies, and work environment
Basic programming skills
Expert cross-functional problem solving and collaboration skillset
Strong organizational and planning skills; ability to complete assignments in a timely manner
Excellent verbal and written communication skills, including email responsiveness and strong customer service skills
Demonstrated self-starter, capable of taking ownership of tasks
Demonstrated integrity
High attention to detail with pride in delivering an excellent work product
Understanding of HIPAA and the importance of patient data privacy
Commitment to reflect FMI’s values: Integrity, Courage, and Passion

The expected salary range for this position based on the primary location of Boston, MA is $62,800 - $74,400 per year. The salary range is commensurate with Foundation Medicines compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

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Foundation Medicine, Inc. (FMI) is a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases.

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI's EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form. (EOE/AAP Employer)

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