Retail Sales Executive - Mazda
Galadari Brothers · United Arab Emirates
Job purpose:
To drive the sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Job Responsibilities
- Achieve or exceed the monthly/annual sales targets for new units.
- Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales.
- Constantly improve and update knowledge of product range, features and benefits.
- Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills.
- Build and maintain relationships with existing and prospective customers.
- Function as customer advocate and primary sales contact by complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals.
- Follow-up with current and new customers via telephone enquiries and showroom walk-ins.
- Co-ordinate with branches / Head Office for movement of vehicles.
- Document and maintain all records for future references and for use by the Sales and Branch Managers.
- Prepare daily reports based on target.
- Ability to solve problems and ultimately delivers sales results within set time frames.
- Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills
- Bachelor’s Degree preferably in Sales.
- A proven sales background within a Business to Consumer automotive sales environment.
- Excellent communication and sales ability.
- Proactive, hardworking, goal orientated and motivated approach.
- Fluency in English communication/Arabic Language is an added advantage.
- Good team player, experienced in a professional, high pressure, working environment.
- Excellent business relationship management skills.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
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