Technical Account Manager (China) – AI / API Platforms
Cygnify · China
Role: Technical Account Manager (China)
Location: China
We are partnering with a leading AI-driven technology company to hire a Technical Account Manager supporting strategic enterprise clients in China.
In this role, you will act as a trusted technical advisor to engineering, product, and R&D teams, helping them unlock value from advanced AI solutions and scale API integrations. You will play a key role in driving adoption, strengthening client relationships, and ensuring successful delivery across high-impact engagements.
Key Responsibilities:
Serve as the primary technical point of contact for strategic enterprise accounts
Build strong relationships with engineering, product, and platform teams
Identify and drive API adoption, integration opportunities, and usage growth
Lead business and performance reviews with senior stakeholders
Provide product updates, insights, and technical guidance to clients
Support onboarding, integration, and issue resolution with internal teams
Monitor usage trends and proactively identify risks and optimization opportunities
Requirements:
5+ years of experience in Technical Account Management / Solutions Engineering / Customer Engineering
Experience managing enterprise or strategic accounts
Strong understanding of APIs (REST/gRPC), cloud platforms, and developer ecosystems
Ability to communicate AI/ML concepts to both technical and business audiences
Strong stakeholder management and communication skills
Fluent in Mandarin and English
Good to have:
Experience with high-scale API platforms
Exposure to AI/ML products or data platforms
Background in Computer Science, Engineering, or related fields
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