Field Service Engineer
GEA · Bangkok
Responsibilities / Tasks
- Perform Service Maintenance, planned, and unplanned in Focused Area: Filling lines
- Complete assigned job in a timely and qualitative manner
- Installation, Commissioning or Overhaul support/ execution
- Prepare Hazard and Risk Assessment and ensure implementation in compliance with customer & company SOP
- Perform periodical visit inspection of the plants to monitor the status and performances
- Perform site troubleshooting and/or customer support
- Write comprehensive service report timely
- Provide customer training on equipment operation and basic maintenance
- Promote company’s product and services
- Support the Service Sales in generating opportunity after site inspections
- Support Service Sales for Technical clarification & Spare Parts recommendation
- Join customer meeting when technical support is required
- Contributing positively to Business's achievement, incl his individual targets and Country targets
- Utilize the supportive tools, part of the Smart filling online (GEMS, GESP, GEA-Assist, e-shop).
- Travel requirement 80%, in the country and/or other SEA countries.
- Other tasks assigned by manager.
Your Profile / Qualifications
- Bachelor's Degree in Mechatronics Engineering, Automation Engineering, Electrical Engineering, Mechanical Engineering, or related field
- 2–5 years of experience in field service, maintenance, commissioning, or automation engineering.
- Experience in food, beverage, dairy, pharmaceutical, or aseptic processing industries is preferred.
- Experience with filling machines, packaging equipment, or process automation systems is highly desirable.
- Strong understanding of mechanical systems and machine maintenance.
- Knowledge of PLCs, HMI, industrial networks, and automation troubleshooting.
- Ability to read electrical and mechanical drawings.
- Knowledge of servo systems, sensors, instrumentation, and pneumatic systems.
- Familiarity with aseptic processing and filling technology is an advantage.
- Strong problem-solving and analytical skills.
- Customer-oriented mindset and communication skills.
- Ability to travel frequently and work independently.
Good command of English, both written and spoken.
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