Patient Engagement Manager
Curewiki · Remote
Curewiki operates a patient-initiated clinical research discovery platform live across Europe. Patients find and self-pre-screen for research opportunities themselves, and patient organisations are the backbone of the trust that makes that possible. Belgium, France, and the Netherlands are our home markets: the network is real, the commercial opportunities on top of it (panels, surveys, advisory boards) are growing, and the market now needs a dedicated owner.
We're looking for a mission-driven and autonomous Patient Engagement Manager to own the Belgian and Dutch patient organisation network. Reporting to the Head of Partnerships, you'll put patients at the center of Curewiki's growth in Belgium, France, and the Netherlands: from outreach and co-creation of content to activating patient organisations behind commercial opportunities. You'll grow and maintain the partner network in your markets, develop trusted collaborations, and make sure the patient-initiated framing holds in everything we do.
Your responsibilities:
Patient organisation partnerships & relationship management
- Lead outreach and relationship-building with patient associations across conditions in BeNeFra
- Build new relationships with patient organisations aligned to Curewiki's target conditions, continuously growing the partnership pipeline
- Maintain and deepen relationships with organisations already in the network: regular contact, platform training, and involvement in new product developments and opportunities
- Build capacity within patient organisations so they can engage confidently and sustainably over the long term
Commercial opportunity support
- When commercial opportunities arise in BeNeFra (panels, surveys, advisory boards), own the patient engagement strategy for that opportunity
- Contact and mobilise the relevant patient organisations to support the opportunity
- Manage and nurture the opportunity through to delivery, in close coordination with Customer Success
Organic growth & patient marketing
- Develop campaigns with patient orgs (newsletters, webinars, social media) to attract, inform, and retain patients on the Curewiki platform in Dutch and French, using AI tools to produce more without losing the human tone patients trust
- Write and adapt clear, accessible content for community channels, in partnership with internal teams
- Help maintain consistent messaging across touchpoints to protect patient trust
Requirements
- You've built a community, advocacy network, or partnership portfolio and can show it: organisations you brought in, kept engaged, and turned into active collaborators
- Native or near-native French, fluent English, and professional Dutch — your writing earns trust
- You work independently: you run your own outreach pipeline, close collaborations, and ask for coaching rather than instructions
- You use AI tools naturally in your daily work and know when patient-facing content needs a fully human hand
- Deep empathy for patient communities; a personal connection to patient advocacy or healthcare is a strong plus
Nice to have
- Experience in email marketing, community management, or patient-facing awareness campaigns
- Comfortable with digital content creation (social media posts, short video)
- Familiarity with the Belgian, French, and Dutch healthcare and patient advocacy landscape
Benefits
- Real ownership from day one: the BeNeFra patient organisation network is yours to grow.
- A genuine mission-driven role: your work puts patients at the center of how clinical research becomes accessible
- Remote work within Belgium or France
- A fast, transparent hiring process: intro call, hiring-manager deep-dive, practical working session, founder conversation, references — feedback at every step, completed in weeks not months
- A high-velocity, mission-driven team that writes things down, moves fast, and takes AI leverage as a baseline in every role
- Autonomy paired with support: you run your own pipeline and ask for coaching rather than instructions, backed by the Head of Partnerships and the wider commercial team