General Building/Facilities Maintenance Technician

Hillside Family of Agencies · Rochester · $1,000/month (stated in the posting)

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Job Summary

The General Maintenance Technician is responsible for performing a variety of routine maintenance and repair tasks to ensure safety, cleanliness, and functionality of Hillside properties. This includes basic plumbing, electrical, carpentry, and HVAC duties, as well as preventative maintenance and emergency repairs. The technician works closely with management and staff to maintain a safe and comfortable living space for our youth, families and staff. 

This is a full-time (40 hours) position on primarily a Monday-Friday, 8:00am-5:00pm schedule with flexibility needed to be in the on-call rotation. Note that on-call may require coverage on nights, weekends, and holidays.
This position is based at our Crestwood Campus in Rochester and primarily supports maintaining our facilities in the Rochester & Buffalo areas, but may require travel to any Hillside location. 
Travel on the job will be in an agency vehicle.

Essential Job functions

• Troubleshoot and repair buildings and mechanicals including but not limited to walls, ceilings, floors, windows, doors, plumbing, electrical, painting, basic HVAC and carpentry.

• Troubleshoot and repair furnishings and appliances. 

• Anticipate and introduce solutions to issues beyond day to day concerns.

• Render service to facility as needed during off hours, weekends and holidays based on “on call” schedule. Follow up on emergency calls with permanent solutions.

• Maintain all grounds including but not limited to fall & spring cleanups, tree and shrub trimming, weeding, edging, mulching and snow removal.

• Proficient in managing undocumented repairs with appropriate communication.

• Assist Facility Manager with all required inspections and fire drills, and as needed.

• Assist other Hillside departments as needed, including but not limited to deliveries, cleaning, moving and set up of equipment and furniture, special events and special projects.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• Minimum 2 years of facilities experience required, including facilities or construction trades experience, HVAC, plumbing, carpentry, electric, drywall, etc.

Special Requirements

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. 

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Knowledge of basic repairs techniques in plumbing, electrical, carpentry, and HVAC systems. 

• Familiarity with tools, materials, and methods used in general maintenance and construction.

• Understanding of safety codes, fire regulations, environmental health standards and Funders requirements in residential care setting. 

• Skilled in managing multiple maintenance requests and prioritizing urgent repairs efficiently.

• Ability to perform tasks with minimal supervision and take initiative in identifying and resolving maintenance issues.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends

• The following physical demands are required:

  • Occasional sitting (up to 4 hours)

  • Occasional standing (up to 1 hour)

  • Occasional walking (up to 2.5 hours)

  • Occasional driving (up to 8 hours)

  • Continuous balancing (up to 8 hours)

  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)

  • Weekly lifting up to 50 lbs. 

  • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis 

  • Climbing a ladder

• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 6 hrs.) Occasional exposure to dust, fumes, gases or chemicals is apparent. 

• Protective clothing or equipment required: Close toed shoes; Protective Shields, Universal Precaution PPE, 

• Ability to change positions as needed

SPECIAL CONSIDERATIONS

May be required to drive up to 4 hours per day based on the needs of the assigned region. 

May occasionally be required to lift up to and in excess of 80 lbs. utilizing a two-person team lift and/or with the aid of carts, dollies, etc. May be exposed to winter elements during snow removal and salt application. May be exposed to saw and dry wall dust, solvents, lubricants and pool maintenance chemicals.

$18.50 Minimum pay rate, $26.00 Maximum pay rate, based on experience.

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George’s County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings — whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan – just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!

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