Agile Coach
Hexaware · Mexico
Facilitate all ceremonies fluently - no preparation handholding needed, strong outputs consistently What They Can Do
- Coach entire organizations and programs - not just individual teams
- Design and execute a multi-team agile transformation program with measurable milestones
- Operate as a trusted advisor to engineering leadership - providing candid, data-backed input on delivery health
- Design ADO structure for multi-team environments: area paths, team configurations, cross-team dependency tracking, portfolio-level visibility
- Implement at scale: overall retrospectives, cross-team sprint synchronization, area product ownership, self-selection processes
- Lead without authority - influence vendor teams, internal teams, and organizational structures
- Design and implement a comprehensive metrics framework: flow, stability (DORA), quality, and backlog health
- Shift engineering culture from output-focused to outcome-focused - and sustain that shift
- Facilitate difficult organizational conversations: between PMO and engineering, between vendors and product, between teams and leadership
- Build SM capability in others - mentor junior and mid-level SMs, identify gaps, provide structured coaching What We Are Specifically Looking For at This Level
- Demonstrated scaled experience (4-7 years) - not just familiarity, actual operation in or implementation
- DORA metrics literacy - can explain what deployment frequency, change failure rate, lead time for changes, and MTTR mean and how to improve them
- Experience challenging and changing organizational structures that block team effectiveness - not just working around them
- Evidence of having built and sustained psychological safety on teams that were previously defensive or siloed
- Ability to run executive-level conversations using delivery data - not status updates, constraint analysis