Specialist, Data Analytics, Digital & eCommerce, CoA APAC
Harman · Singapore
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
Introduction: A Career at HARMAN Lifestyle
We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
- Unite your passion for audio innovation with high-tech product development
- Create pitch-perfect, cutting-edge technology that elevates the listening experience.
About the Role
In this role, you will be a core member of a small but effective integrated regional team that will help HARMAN build and grow APAC’s digital ecosystem.
You will be in charge of collecting, analysing, and interpreting complex data sets to provide insights that drive business decisions. The ideal candidate will have a strong passion for data mining, analysis and data visualisation. You will also be able to work independently and as part of a team to deliver high-quality results with the goal of bringing best in class experiences to life for our consumer. You will collaborate with cross-functional teams to identify opportunities for digital business growth.
You will report directly to the Senior Manager, Digital & E-Commerce, and this is an independent contributor role managing JBL and Harman Kardon across APAC. You will also be working collaboratively with our distribution partners, digital, ecommerce leads and regional business development managers to drive strategic thinking and KPI measurements.
What You Will Do
Data Collation and Analysis:
- Design and implement data collection methodologies and process to collate relevant data from multiple sources and ensure sanity check.
- Conduct detailed data analysis using data techniques, mining and visualisation to extract insights and identify trends.
Reporting and Visualisation:
- Create dashboards, reports and visualisations that effectively communicate data-driven insights to various stakeholders.
- Present findings and recommendations to internal teams, stakeholders and senior management in an accurate and concise manner.
- Continuously refine reporting processes to improve accuracy, efficiency and effectiveness of data.
Business Insights and Strategy:
- Collaborate with internal and external stakeholders to understand their analytical needs.
- Analyse data, work with stakeholders to understand their needs and translate data into actionable insights and recommendations.
- Develop data visualisation to communicate findings.
- Stay updated with industry trends and best practices in data analytics.
- Collaborate with the wider product and marketing team to plan and create digital driven marketing plans (includes paid media), content, creatives, KPIs & reporting.
- Work in hand with the global insights team to manage and deliver an annual brand health insights report across key APAC countries.
- This role will also require you to manage agency relationships, to ensure data and reports are delivered on time.
What You Need to Be Successful
- Bachelor’s Degree in eCommerce/Digital analytics, Information Systems, Computer Science or related field.
- 2 or more years working experience in data analytics.
- Strong understanding of data mining, analysis and data visualisation.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong communication and presentation skills to convey complex info to non-technical audiences.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiar with eCommerce operating platforms, web analytics, UX-UI tools (Google Analytics, Mouseflow or similar), Proficient in Excel, Power BI or similar tools.
Bonus Points if You Have
- Prior experience in Consumer Electronics or FMCG industry with APAC experience.
- Ability to juggle between the details and big picture, manage multiple and competing projects and priorities.
- Passion for and genuine curiosity for innovation in the Digital / e-Commerce space and a passion for data analysis.
- Data/Insight-driven, strong sense of accountability and solution-oriented are key. Ability to draw insights from multiple data sources and formulate recommendations for improvements.
- Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
- Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
- Excellent communicator and able to perform well in a matrixed organization.
- Proven experience in managing and influencing a network of local senior managers and managers in a cross functional team.
What Makes You Eligible
- Full working rights in Singapore.
What We Offer
- A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
- Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
- Learning and development opportunities through our award-winning HARMAN University programs
- An inclusive and diverse work environment that supports both your professional and personal development
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.