Oracle Service Cloud Developer

ICU Medical · Chennai

Job Title

Position Summary

Oracle Applications Integration Developer is responsible for designing, developing, customizing, and supporting the integrations between Oracle EBS and various Applications including Service Cloud, Customer Data Management and other third-party applications.

The role involves technical support for Oracle E-Business Suite (R12.2), including troubleshooting system and interface issues, supporting integrations, performing system performance monitoring and troubleshooting and ensuring overall system stability and reliability in a regulated manufacturing environment

Essential Duties & Responsibilities

Extensive experience designing, developing, and supporting complex integrations between Oracle E-Business Suite (R12.2) and Oracle/non-Oracle systems using APIs, Web Services, PL/SQL, SOA, and middleware technologies
Support Customer Portal customisations (PHP, JavaScript, HTML, CSS)
Support upgrades, patches, and system enhancements
Rewrite to remove errors to adapt to new requirements
Support business needs for system processing and availability
Participate in 24/7 department on-call program

Knowledge, Skills & Qualifications

Strong knowledge of Oracle Service Cloud configuration and customization, REST and SOAP web services, SQL, PHP, JavaScript, HTML, CSS
High efficiency in PL/SQL programming
Experience with system integrations and APIs
Knowledge of Oracle Customer Data Management is preferred
Functional knowledge in Oracle Applications is preferred
Strong customer service skills
Excellent verbal and written communication skills
Strong analytical and problem-solving skills
Excellent collaboration skills and able to work in a team environment
Able to work quickly and effectively under pressure and to efficiently handle multiple priorities simultaneously

Education and Experience

Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or related IT field
Minimum 5 years of experience in designing, developing, customizing, and supporting the integrations between Oracle EBS and other Oracle/third party applications.

Minimum Qualifications

Must be 18 years of age

Travel Requirements

Typically requires travel less than 5% of the time

Physical Requirements and Work Environment

This is largely a sedentary role.
This job operates in a professional office environment and routinely uses standard office equipment.

ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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