Contract Executive, Omni Channel (12 months)
Income Insurance · Singapore
Job Description for Omni Channel Executive
As an Omni Channel executive, you will be part of a dynamic team supporting the day-to-day operation for the channel. Your role will involve your commitment to prepare and execute the key tasks/responsibilities to ensure the business and operations functions are well implemented.
- Key responsibilities:
- 1) Preparing the onboarding and offboarding of advisors for Omni Channel
- 2) Perform collecting, processing, and updating of data for project and business management reporting
- 3) Handling servicing enquiries from customers and advisors
- 4) Handling voucher processing for digital and partnership campaigns
- 5) Provide administrative support including checking of submissions/processing documents for payment
- 6) Operations setup/coordination for any POC initiatives
- 7) Performing UAT/Production validation for product deployment
- 8) Undertake ad-hoc duties as assigned
- Qualifications - External Requirements:
- 1) Proficient is MS Office (Excel / PowerPoint)
- 2) Good analytical, verbal & written communication skills
- 3) Good administrative and organizing skills with attention to detail
- 4) Ability to work with high degree of data confidentiality and accuracy
- 5) Ability to prioritize work, work under pressure and meet deadlines