F&B Captain - CP
IHG · Kuwait City
•Lead and coordinate daily restaurant operations for smooth service.
•Greet guests and ensure exceptional, personalized dining experiences.
•Supervise, mentor, and support service staff.
•Take and manage guest orders accurately, ensuring quality and presentation.
•Handle guest inquiries, requests, and complaints professionally.
•Maintain IHG service standards and brand policies.
•Monitor cleanliness, safety, and hygiene across dining areas.
•Assist in daily setup, table arrangements, and operational readiness.
•Collaborate with kitchen and other departments for seamless workflow.
•Support efficiency during high-volume periods while maintaining guest satisfaction.
•Assist with inventory monitoring, stock control, and reporting.
•Promote a positive team culture and motivate staff for high performance.
A F&B Captain under IHG is responsible for leading and coordinating service in the restaurant, ensuring an exceptional dining experience for guests. The role involves supervising and guiding the service team, taking orders, ensuring accuracy and presentation, addressing guest requests and concerns, maintaining IHG service standards, and supporting smooth, efficient, and welcoming restaurant operations."