Housekeeping Attendant – Guest Comfort & Room Experience Specialist at InterContinental Residences Dubai Business Bay

IHG · United Arab Emirates

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At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Attendant to deliver exceptional cleanliness, presentation, and guest comfort across guestrooms, residences, and public areas.

This role is designed for a detail-oriented, hands-on, and guest-focused professional who takes pride in creating clean, welcoming, and well-prepared spaces—ensuring every guest enjoys a comfortable and memorable stay.

This is more than a traditional housekeeping role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters.
As a Housekeeping Attendant, you play a key role in bringing these standards to life—ensuring each room reflects care, consistency, and attention to detail.

Why This Role Matters

Housekeeping is at the heart of the guest experience.
As a Housekeeping Attendant, you are responsible for ensuring that all assigned rooms and areas are cleaned, maintained, and presented to the highest standards.

You will support the Housekeeping Supervisor and Team Leader in delivering operational efficiency and consistent quality across the property.

This role is essential in ensuring guest satisfaction and comfort.

Be the Detail Behind the Experience

You will prepare and maintain guestrooms and public areas, ensuring they are clean, organised, and ready for guest arrival.

From making beds to replenishing amenities, every task you complete contributes to a seamless and enjoyable guest experience.

What We’ll Support You to Do

• • Deliver Cleanliness Excellence: Maintain high standards in rooms and public areas
• • Support Guest Comfort: Ensure rooms are well-prepared and welcoming
• • Contribute to Team Success: Work collaboratively to achieve daily targets

The Gig

Reporting to the Housekeeping Supervisor, the Housekeeping Attendant supports daily housekeeping operations at InterContinental Residences Dubai Business Bay.

• • The Opportunity: Be part of delivering luxury living standards in a residential hotel
• • The Strategy: Maintain consistency, efficiency, and attention to detail
• • The Impact: Ensure guest comfort and satisfaction through quality housekeeping

You will be responsible for cleaning assigned rooms, replenishing supplies, and maintaining cleanliness standards.

Stay Human

At InterContinental, every detail matters.
This role is about more than cleaning—it is about creating comfort, care, and a welcoming environment for every guest.

Your Day-to-Day

No two days are the same; your responsibilities will include, but are not limited to:

Room Cleaning & Preparation

• • Clean and service assigned guestrooms and residences
• • Make beds, change linens, and ensure proper room setup
• • Replenish amenities, towels, and supplies
• • Ensure rooms are clean, fresh, and ready for guest arrival

Public Area Cleaning

• • Maintain cleanliness of assigned public areas
• • Ensure corridors, service areas, and back-of-house areas are tidy
• • Support deep cleaning tasks when required

Guest Experience

• • Respond to guest requests promptly and courteously
• • Ensure attention to detail in room presentation
• • Report and follow up on guest preferences when applicable
• • Deliver service with professionalism and care

Operational Support

• • Report maintenance issues to the Supervisor or Team Leader
• • Follow daily task schedules and priorities
• • Handle linen and supplies responsibly
• • Support team members when needed

Quality & Compliance

• • Follow health, safety, and hygiene standards
• • Use cleaning chemicals and equipment properly
• • Maintain cleanliness according to brand standards
• • Ensure compliance with hotel policies and procedures

What Success Looks Like

• • Consistently clean and well-presented rooms
• • Efficient completion of assigned tasks
• • Positive guest feedback on cleanliness and comfort
• • Strong teamwork and reliability
• • Adherence to safety and hygiene standards

Who This Role Is Perfect For

• • Detail-oriented and hands-on individual
• • Guest-focused with a positive attitude
• • Reliable and hardworking team player
• • Able to work efficiently in a fast-paced environment
• • Committed to maintaining high standards
• • Takes pride in cleanliness and organisation

What We Need From You

Ideally, you bring some (or all) of the following:

Education
• Basic education required; hospitality training is an advantage

Experience

• • Previous housekeeping or cleaning experience preferred
• • Experience in hotels or serviced residences is an advantage
• • Familiarity with cleaning standards and procedures beneficial
• • GCC/Dubai experience is a plus

Personal Attributes

• • Strong attention to detail
• • Positive and service-oriented attitude
• • Good teamwork and communication skills
• • Reliable and disciplined
• • Physically fit and able to perform manual tasks
• • Commitment to quality and consistency

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.

Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.

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