Assistant Outlet Manager

IHG · Philippines

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Roles And Responsibilities

Administer purchasing and receiving procedures

Conduct food and beverage hygiene audit

Conduct orientation and training

Conduct staff performance assessment process

Contribute to innovation process within own scope of work in the business unit

Facilitate compliance with legislative and regulatory requirements

Foster service innovation

Identify and establish internal and external stakeholder relationships

Implement loss/risk prevention

Lead team to implement change

Lead with service vision

Maintain halal certification requirements

Manage and implement business continuity plans

Manage site/outlet and equipment maintenance

Manage training

Managing the customer experience

Monitor income and expenses

Provide information for management decision making

Provide quality control for service

Supervise bar service

an Assistant Outlet Manager is involved in staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, daily operations, cashiering, loss prevention, maintenance and back office support, the Manager also recruits, trains and motivates staff.

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