Bellman

IHG · Philippines

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A bellman's job description includes:
  • Greeting guests: Welcoming guests when they arrive at the hotel 
  • Escorting guests: Guiding guests to their rooms 
  • Luggage handling: Carrying and transporting guest luggage to and from their rooms 
  • Check-in and check-out: Assisting guests with the check-in and check-out processes 
  • Hotel information: Providing guests with information about the hotel's services and amenities 
  • Guest assistance: Answering guest inquiries and addressing their concerns 
  • Transportation: Assisting guests with transportation needs and providing directions to local attractions 
 
 
 
 
 
 
 
He should also attend the main entrance door and welcome/farewell guests, arrange and manage transfers, help guests with directions and perform as the first and last impression for them.

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