Senior Hostess / Hostess - InterContinental Singapore
IHG · Singapore
YOUR DAY-TO-DAY
- Meet and greet all guests, and potential guests, at the front of the Restaurant
- Ensure the restaurant is ready to receive guests prior to opening and that tables are ready in line with opening standards
- Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
- Take telephone bookings and document in the Reservation book according to restaurant standards
- Ensure guest Database are updated effectively and reach out the guest for any new promotions
- Maintain detailed knowledge of menu, including daily specials Enforces staff motivation and team building
- Ensure tables are cleared quietly and efficiently
- Follow up and respond timely to the guest reservation and respond to every inquiry and feedback from the guest within 24 hours
What we need from you
- High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field
- 1 year of related experience or an equivalent combination of education and experience
- Obtained alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
- Able to read and write English