Head of S&OP and Logistics EAST

Kraft Heinz · Amsterdam

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Job Description

Position Purpose

Responsible for delivering cost efficient and timely demand fulfillment by providing leadership and direction to the East Supply Chain organization covering Demand planning, Customer excellence, Logistics, Warehousing, Supply Planning & Supply Chain Development.

Job Summary:

The Associated Director Supply Chain East is responsible for leading the end-to-end supply chain agenda across the East region, covering five distinct markets. The role owns the regional S&OP and Logistics strategy and is accountable for translating business priorities into reliable, efficient, and scalable supply chain performance.

This leader is expected to deliver value through stronger cash performance, service improvement, and logistics savings, while building the operating model, capabilities, and cross-functional ways of working needed to support growth. The role combines strategic leadership, transformation delivery, stakeholder influence, and deep planning and customer service expertise.

As part of the East Operations Leadership Team, this role represents Supply Chain in the East business and leads the regional S&OP and logistics agenda end to end. The role is responsible for shaping strategy, driving operational excellence, strengthening IBP reliability, accelerating customer collaboration, enabling digital value realization, and building a fit-for-growth regional capability and operating model.

The successful candidate will bring strong supply chain and planning expertise, credibility with senior stakeholders, and the ability to lead transformation across a complex, multi-market environment.

Key responsibilities  

1. Set and deliver the East S&OP and Logistics strategy

• Define and lead the regional S&OP and logistics strategy in line with business 3YP goals
• Drive regional value optimization and operational excellence to deliver gross logistics savings and effective cash management
• Lead the LOG.OS maturity roadmap, closing regional gaps and ensuring execution through regular check-to-coach routines
• Use situational leadership to strengthen local S&OP capability, build market ownership, and improve delivery of regional MBOs
• Support critical operational priorities through regular market presence and quarterly knowledge transfer

2. Strengthen IBP reliability and governance

• Lead regional IBP routines with clarity on volume risks and opportunities
• Improve governance, discipline, and cross-functional collaboration across IBP and ITP processes
• Drive a standard way of working across the region to improve planning quality and decision making
• Accelerate integration of crop and supplier management, scenario planning, and risk management into IBP and ITP
• Ensure proactive recognition of risks and opportunities to support resilient business delivery

3. Accelerate key customer collaboration and route-to-market enablement

• Define the strategic partnership agenda for key customers in collaboration with Sales
• Align supply chain capabilities and constraints with route-to-market strategy
• Enable differentiated supply chain solutions for priority customers and channels
• Drive data exchange, optimization projects, and service measure improvements that strengthen customer collaboration

4. Own digital value realization across the region

• Lead rollout and adoption of global and regional digital supply chain solutions, including o9, OMP, B2B, OTM, and WMS
• Expand digital capabilities across the region and embed them into business routines
• Ensure adoption translates into measurable performance improvement through clear use cases and disciplined follow-through
• Partner with global and zone teams to accelerate implementation, maturity, and value capture

5. Build regional capability and a fit-for-growth operating model

• Shape an operating model that supports growth, clarity of roles and responsibilities, and effective leverage of GBS where relevant
• Strengthen the regional organization design and career ladder across S&OP and logistics
• Build talent pipeline and succession strength across the region
• Partner with local S&OP leaders and HR teams to improve engagement and first-year retention
• Coach and develop leaders across the region to raise functional capability and organizational maturity

Requirements

• 12–15 years of relevant supply chain leadership experience, with strong exposure to S&OP, logistics, planning, and customer service
• Proven success leading complex, multi-market supply chain organizations, ideally across emerging or high-complexity environments
• Strong track record of defining strategy, leading transformation, and improving operating models at regional scale
• Deep expertise in planning, logistics, customer service, and IBP / S&OP governance, with a clear view of what good looks like
• Demonstrated ability to translate digital tools and systems, including platforms such as o9, OMP, B2B, OTM, and WMS, into measurable business value

• Strong commercial and operational judgment, with the ability to balance service, cost, cash, and growth
• High credibility and influence with senior stakeholders across functions, markets, and leadership teams
• Strong analytical, problem-solving, and decision-making skills in dynamic and ambiguous environments
• Proven ability to lead, coach, and develop high-performing teams, while strengthening capability, engagement, and succession depth across the organization
• Excellent communication and stakeholder management skills, with the ability to align cross-functional teams and drive execution through others
• Bachelor’s degree in supply chain management, Business Administration, Engineering, or a related field
• Willingness to travel across the East region as required

Location(s)

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

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