Consultant - Training of Service Sector

International Organization for Migration · Islamabad

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Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

 

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

 

Project Context and Scope

  1. Pakistan faces long-standing and complex challenges related to irregular migration, Trafficking in Persons (TIP), and Smuggling of Migrants (SOM). These issues are driven by a multitude of interrelated factors, including socio-economic disparity, limited livelihood opportunities, porous borders, natural disasters, and increasing unemployment, particularly among youth in migration-prone areas such as Punjab. As a result, Pakistan continues to serve as both a source and transit country, with significant irregular outflows to the Gulf, Europe, and other regional destinations via high-risk migration routes.

    In response, the Government of Pakistan (GoP) has undertaken significant efforts to address these challenges. Notably, in 2018, dedicated laws on TIP and SOM were enacted, followed by the launch of the National Action Plan (NAP) 2021–2025, which provides a strategic framework anchored on five core pillars: Prevent, Protect, Pursue, Prosecute and Partnership.

    The project activities include two TIP Coordination Committee workshops and six service delivery sector trainings to strengthen institutional coordination and enhance survivor-centered responses aligned with national frameworks and IOM standards.

    Objectives

  2. To design and deliver two TIP Coordination Committee workshops to strengthen coordination, oversight, and referral mechanisms under the TIP and SOM framework.
  3. To design and deliver six service delivery sector trainings on:
    • Child Protection (two trainings) covering but not limited to:
      • Definition and indicators of child trafficking and child victims of smuggling

      • Developmental, psychological, and social considerations for children

      • Best Interest Assessment (BIA)

      • Child-friendly interviewing techniques

      • Trauma responses in children

      • Child safeguarding and risk mitigation

      • National CP referral pathways and coordination

      • Documentation and ethical case handling for minors

    • Victim interviewing techniques and Return Counseling based on IOM's Return Counseling Toolkit (two trainings)
      • Trauma-informed interviewing (stages, techniques, do/no-harm

      • Creating a safe and private interviewing environment

      • Active listening, empathy, and trust-building

      • Managing emotional distress and crisis response

      • Voluntary, informed decision-making principles

      • Step-by-step guidance from IOM's Return Counseling Toolkit

      • Risk assessment and safety planning

      • Interview documentation standards

      • Ethical challenges and case simulations

    • Case Management Approaches based on IOM's Case Management Guidelines (two trainings)

Scope of Work

  1. TIP Coordination Committee Workshops (2 Workshops – 2 Days Each)

The consultant will:

  1. Service Delivery Sector Trainings (6 Trainings – 2 Days Each)

The consultant will design and deliver six 2-day trainings, structured as follows:

Each training will include:

The consultant shall use IOM’s official toolkits and guidelines as referenced in the project document.


 
Organizational Department / Unit to which the Consultant is contributing
 

The consultant will be contributing to the project – “PX-0629 - Strengthening response to combat trafficking in persons and smuggling of migrants in Pakistan”. The project is managed by Migration Management Department of United Nations – Internation Organization for Migration Pakistan. 

The consultancy will entail designing a training module and delivering two trainings to TIP coordination committee as well as designing training modules and conduct six trainings for service sector.

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