Sales Manager Ceramics Spain & Portugal - Based in Castelló / València
Imerys · Home Based
The Company
Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025. The Group offers high value-added and functional solutions to a wide range of industries and fast-growing markets such as solutions for the energy transition and sustainable construction, as well as natural solutions for consumer goods. Imerys draws on its understanding of applications, technological knowledge, and expertise in material science to deliver solutions which contribute essential properties to customers’ products and their performance. As part of its commitment to responsible development, Imerys promotes environmentally friendly products and processes in addition to supporting its customers in their decarbonization efforts.
Imerys is listed on Euronext Paris (France) with the ticker symbol NK.PA.
The Position
Sales Manager Ceramics Spain & Portugal - Based in Castelló / ValènciaJob Summary
PURPOSE:
Drive profitable growth and develop strategic customer relationships across Iberian Peninsula Ceramics markets, acting as the primary commercial force to execute the market strategy and deliver exceptional customer satisfaction.
The market include: Tiles, SW and TW
The Sales Manager must live in Valencia or Castellon de la Plana (80% of the customers are in this area)
KEY TASKS AND RESPONSIBILITIES:
Ensure compliance with all safety protocols, educating internal and external teams on preventive measures to achieve our zero LTA and non-LTA safety ambitions.
Drive Profitable Sales Growth (Revenue Management): Grow profitable sales based on a deep understanding of customer needs, competitive landscape, and value proposition across both existing and new accounts, directly influencing:
Volumes
Revenues (Circa €25M Annual Turnover)
Gross Margin
Price Effect
Development of the Castellon platform (IPB)
Strategic Account Planning: Define and execute a robust commercial strategy and action plan for a portfolio of ~50 customers in collaboration with Marketing and Technical Support functions (including budget proposals, commercial conditions, and profitability improvement initiatives).
Lead Commercial Negotiations: Negotiate and secure price increases, increase share of wallet, and finalize commercial packages, along with associated terms & conditions (with legal support).
Customer Engagement & Reporting: Maintain regular customer visits (up to 60% travel time across Spain and Portugal), documenting detailed sales visit/call reports in CRM, and preparing monthly performance analysis against the plan.
Champion Customer Satisfaction (Customer Centricity): Proactively monitor and address significant customer complaints (information collection, communication of investigation progress and conclusion, and corrective actions) and be the key ear for the Voice of the Customers.
Optimize Working Capital (Cash Management): Ensure timely cash collection and work to improve DSO (Days Sales Outstanding) and optimize Payment Terms.
Gather Market Intelligence: Actively collect and document in CRM vital market intelligence, including mineral consumptions, performance requirements, competitors’ products/pricing, and future market trends.
Fuel Innovation (New Business Generation): Generate and champion ideas for New Products to feed the innovation pipeline, based on key customer performance targets and future needs.
Develop New Business: Actively pursue and close New Customers and Cross-Sell opportunities to improve the Conversion Rate for the opportunity pipeline.
Financial Planning: Prepare, manage, and achieve accurate budget and forecasts for S&OP (Sales and Operations Planning) and finance purposes.
JOB SPECIFICATIONS:
Relevant experience in/serving the Ceramic market
5+ years of experience in a Sales Manager position
Strong customer sense
Strong negotiation and communication skills
Business acumen and technical appetite
Good understanding of basic financial and legal concepts
Outgoing, result oriented, concern for impact, good interpersonal skills
Ability to positively influence others w/o direct reporting lines
Ideal background/ experience
Engineering or Marketing degree
5+ or more years of experience in Sales, Account Management or Business Development.
Speak proficient Spanish, fluently English language. Portuguese is not mandatory but preferable
IMERYS LEADERSHIP COMPETENCIES:
Cares for Self and Others: Demonstrates self-awareness and nurtures an inclusive and safe environment, empowering people to do their best. Acts daily as a role model in all safety aspects across customer sites, values each team member and their differences, and inspires trust through integrity and a strong work ethic.
Commits to Customers: Establishes and maintains mutually beneficial, long-term customer relationships by thoroughly comprehending their business requirements and skillfully balancing their needs with the best interests of Imerys.
Collaborates for Success: Works together across functional boundaries (e.g., Marketing, S&OP, Technical) to ensure shared commercial goals are met, sharing timely information, and constructively resolving conflicts.
Drives Results: Firmly motivates self and others to achieve budgeted sales results, strictly adheres to CRM and commercial process compliance, and challenges existing processes to strive for excellence.
Shapes the Future: Thinks in long-term scenarios, anticipating future customer challenges and opportunities, and uses this strategic outlook to translate the company strategy into actionable commercial initiatives.
Position Type
Full timeand
PermanentOnly technical issues will be monitored through the below inbox:
recruiting.support@ imerys.com
PLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.
To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.