Learning and Development Coordinator

JGC Group · GH

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Training Needs Analysis & Planning

Conduct training needs analysis (TNA) in collaboration with HR and line managers
Compile the annual L&D calendar
Align training plans to business strategy and individual development plans

Programme Design & Coordination

Coordinate design and delivery of internal training programmes
Source and manage external training providers
Schedule and logistically manage all training events (venues, travel, materials)

Learning Management System (LMS) Administration

Maintain and administer the LMS
Upload content, track completion, and generate reports
Ensure accurate training records for all staff

Onboarding & Induction

Coordinate and deliver structured onboarding/induction programmes for new joiners across all JIB locations
Ensure consistency of onboarding experience

Leadership & Talent Development

Support implementation of leadership development programmes
Coordinate mentoring and coaching schemes
Manage graduate/trainee development programmes

Compliance & Mandatory Training

Ensure all mandatory and regulatory training is scheduled, tracked, and completed on time
Maintain compliance training registers

L&D Reporting & Analytics

Compile monthly/quarterly training reports
Track training hours, completion rates, and ROI
Present insights to Head of HC

Vendor & Budget Management

Manage relationships with training vendors
Process invoices
Support L&D budget tracking and variance reporting
Any other duties as assigned by the Head of Human Capital

Qualifications

Bachelor's degree in Human Resources, Education, Organisational Psychology, Business Administration, or related field
CIPD qualification (Level 3 or above) or equivalent L&D certification preferred

Experience

3-5 years in L&D, training coordination, or HR generalist role with strong L&D focus
Experience administering an LMS
Experience working in a multi-country or multinational environment preferred
Exposure to blended learning design an advantage

Skills

LMS administration, training facilitation, MS Office (especially PowerPoint and Excel), data reporting, vendor coordination

Competencies

Highly organised, strong interpersonal and communication skills, attention to detail, proactive, able to work across cultures and time zones, passion for people development

The Jospong Group of Companies is one of Ghana’s leading diversified conglomerates, with operations extending across multiple African countries, Asia and Europe. Founded in 1995 as a printing press, the Group now spans 14 sectors, with core businesses in Environmental and Sanitation Management, Information and Communication Technology, Banking and Finance, Technical and Logistics, Real Estate and Properties, Agri-Business and Commercial and Allied Services. With over 76 subsidiaries, Jospong Group is committed to delivering high-quality services and products, utilizing innovative solutions and cost-effective technology.

The Group's strategic focus is on identifying market gaps, developing innovative business ventures, and building operational capacity to drive sustainable growth. Jospong Group fosters market leadership both locally and internationally, positioning its companies to excel in an increasingly competitive global landscape.

The Learning & Development Coordinator coordinates L&D activities across JIB's multi-country operations. Working closely with HR and line managers, the role identifies training needs and administers the learning management system. It sources and coordinates internal and external training programmes and tracks training effectiveness and compliance across all JIB locations.

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