Housekeeping Supervisor
King's College · Dubai
- The Housekeeping Supervisor is responsible for supervising and coordinating the activities of the
- housekeeping staff and ensures that the facility is clean, well-maintained, and presentable at all times
- and in compliance with KCH health, safety, environment and quality (HSEQ) plans, policies and
- procedures.
- Your main priority is to ensure the Operating Theatre is up to its HSEQ standard, while the remaining
- areas of the hospital you ensure to work closely with the HK Team to ensure HSEQ for proper
- monitoring.
Health, Safety, Environment And Quality
- Adheres to all health, safety, environmental, and quality standards, policies, and procedures of King’s College Hospital.
- Ensures the housekeeping team operates in a safe and efficient manner at all times.
- Ensures compliance with all cleaning, sanitation, infection control, and hygiene standards and protocols.
- Ensures safe manual handling and proper use of chemicals.
- Ensures uniforms are clean and personal hygiene standards are maintained across the team.
- Is familiar with all emergency codes and knows the required actions during emergencies.
- Identifies hazards and reports all hazards and incidents immediately.
Housekeeping Operations And Responsibilities
- Manages and supervises the daily cleaning operations of the outsourced housekeeping team.
- Ensuring contractor compliance with hospital standards, SLA terms and KPI requirements.
- Plans, coordinates, and performs a range of cleaning activities to ensure the hospital remains clean and safe, including disinfection and sanitisation of patient rooms, clinical areas, and medical equipment where applicable.
- Trains, supports, and motivates the outsourced housekeeping team to ensure effective and efficient performance.
- Develops and implements daily, weekly, and monthly cleaning schedules and work plans.
- Reviewing outsourced team’s daily checklists, log sheet and activity reports.
- Monitors inventory of cleaning materials, chemicals, and supplies to ensure availability and validity (i.e., within “best before” or “use by” dates).
- Ensures all hospital areas—including patient rooms, outpatient areas, public spaces, the Operating Theatre, restrooms, offices, and support areas—are clean, safe, and well-maintained.
- Coordinates with clinical and non-clinical teams to ensure cleaning activities do not interrupt patient care or medical procedures.
- Conducts periodic inspections of all areas to ensure readiness, cleanliness, and compliance with standards.
- Addresses concerns or complaints from patients, visitors, or staff regarding cleanliness in a timely and professional manner.
- Ensuring escalations for service lapses are done as per contract terms.
- Verifying and monitoring waste segregation (general, medical sharps) before disposal.
- Education& Qualification
- High School Certificate (or equivalent)
- Certificate in Infection Control Training is preferred
- Certificate in Health and Safety Training is preferred
- Certificate in Environmental Hygiene Training is preferred
- Experience
- Must have a related experience as a Supervisor in healthcare sector
- Must have at least 5 years experience in Housekeeping is preferred
- Previous experience in the Middle East is preferred
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