Family Services Specialist IV

Virginia Department of Social Services · Winchester

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ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additionally, employee shall:

QUALIFICATION REQUIREMENTS:

Education and/or Experience: Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and a minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). Considerable experience in assigned program area and completion of required training programs. Work experience in a leadership role. Equivalent combination of training and experience which provides the required knowledge, skills and abilities. Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Work license are desirable.

PREFERRED:

Certificates, Licenses, Registrations: Possession of a valid and appropriate driver's license, with demonstration of a safe driving record.

Language Skills: Ability to read and comprehend. Ability to speak and communicate effectively. Bilingual English-Spanish preferred.

Other Knowledge, Skills and Abilities: Comprehensive knowledge of social work principles and practices; human behavior and motivational theory; laws, policies, and regulations relating to human services program areas; investigating and interviewing techniques; and the assessment and treatment of behavioral and affective disorders; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance; and therapeutic treatment technique. Some knowledge of supervisory practices and principles if required in specific assignment. 

Demonstrated ability to provide guidance and training in program areas to other employees if required in specific assignment; write court reports, home studies, evaluations, mediation agreements, letters, committee reports, presentations, and general information; make clinical judgments, assess clients' needs, and formulate plan of action; communicate effectively both orally and in writing; interview, assess needs, counsel and refer clients to other resources as needed; investigate high profile cases; testify in court proceedings; develop and present training programs and other presentations; interpret program laws, policies and regulations; develop and implement service plans in order to insure the delivery of appropriate services to the client; analyze case information to make sound judgments within the framework of existing laws, policies, and regulations; respond to the client's emotions in order to accomplish services objectives; develop speeches and represent the agency on program training and workshops; work in stressful situations and maintain diplomacy; plan and manage own work activities including service delivery preparing reports, and correspondence, record keeping responsibilities and related activities; establish and maintain effective relationships with others; and stay abreast of current trends and developments in the social work field.

PHYSICAL AND ENVIRONMENTAL CHARACTERISTICS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Required Physical Activities: Requires light physical effort working almost exclusively with lightweight materials (up to 25 pounds) including but not limited to walking, talking, stooping, kneeling, light lifting, bending, reaching and gripping.

Vision Requirements: Minimum requirements set by the Division of Motor Vehicles.

Environmental Conditions: At least 50% of the duties are performed out in the field, in varying environmental conditions and circumstances. Frequent travel, occasionally overnight, is required. Worker will be assigned on a rotating basis to on-call duty shifts during nights and weekends.

Within 90-days, driving commute must be within-in one (1) hour time frame of the City of Winchester limits. 

Bi-lingual preferred.  

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them. A $5,000 hiring bonus is available for qualified candidates who have a minimum of two years of VDSS experience and have successfully completed all required trainings. The Family Services Specialist IV serves as a senior-level practitioner and expert resource within the Family Services Team. This position provides advanced casework intervention, leads and mentors staff, supports supervisory functions, and manages complex cases across program areas such as Child Protective Services, Adult Protective Services, and Foster Care/Adoption. Work is performed with significant independence and requires strong clinical judgment, comprehensive knowledge of human services practices, and the ability to coordinate services, train staff, and participate in multidisciplinary teams. Fieldwork, crisis response, and periodic on‑call duties are required.

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