Assistant Manager-Social Care.Client Experience and Conduct-Customer Service
Mashreq · Karnataka
As the Assistant Manager-Social Care, you will play a crucial role in enhancing the customer experience and maintaining a positive online presence for Mashreq. Your expertise in social care and ORM will be instrumental in driving customer satisfaction and brand reputation. You will lead a diverse team, collaborating with cross-functional partners to deliver an exceptional customer journey.
Mashreq Global Services is seeking an Assistant Manager for Social Care to lead and manage a team across 3 markets, ensuring exceptional customer service and online reputation management. The ideal candidate will have a strong background in social care, with a minimum of 4 years of experience in the banking industry.