Authorization Officer.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP

   Handling declined transactions and verifying whether the transaction was initiated by the client, particularly in cases of incorrect CVV, by directly contacting the client for confirmation. 

  Releasing transaction holds for specific transactions after validation and confirmation that they were performed by the client. 

  Processing requests to increase supplementary credit card limits in accordance with bank policies and approvals.