Credit Risk and Collections Analyst
Engie · Madrid
Our Group is a global reference in low-carbon energy and services. Together with our 96.000 employees, our customers, partners and stakeholders, we are committed to accelerating the transition to a carbon neutral economy through reduced energy consumption and more environmentally friendly solutions.
At ENGIE, every person plays a key role in accelerating energy transition.
Make a difference and live a meaningful professional experience.
Take on exciting challenges, grow in an innovative environment, and build a career that reflects who you truly are.
Join us and be part of the adventure of the century!
For our headquarters in Madrid, we are looking for a Credit Risk and Collections Analyst.
Mission
You will be responsible for monitoring and analyzing credit risk, debt, and collections performance to support informed decision-making, improve cash collection, and mitigate financial risk. The role provides analytical insights, develops reporting and dashboards, identifies improvement opportunities, and supports process optimization across the order-to-cash cycle.
Functions
- Analyze credit risk, overdue debt, and customer payment behavior.
- Produce regular reports on debt, aging, DSO, and cash collection performance.
- Identify trends, risks, and improvement opportunities in collections processes.
- Develop predictive analyses, risk indicators, and early-warning alerts.
- Build and maintain dashboards and performance reporting tools.
- Support process automation and data quality improvement initiatives.
- Assess the impact of billing, disputes, and operational issues on outstanding debt.
- Coordinate activities with Collections, Billing, Customer Service, and Finance teams.
- Provide analytical support to management and contribute to continuous process improvement.
Minimum requirements
- Degree in Business, Economics, Engineering, Mathematics, Statistics, or a related field.
- 2-4 years of experience in credit risk, collections, business analytics, or financial reporting.
- Advanced Excel and experience with Power BI or similar BI tools.
- Strong analytical, problem-solving, and stakeholder management skills.
- Energy or utilities sector experience is a plus.
Committed to inclusion
At ENGIE we value and encourage diversity and inclusion. We are committed to accelerating the transition to a carbon-neutral economy achieved by integrating exceptional and diverse individuals that seek, support, and strengthen each other’s growth.
What we will provide
- We will provide you with training plans adapted to your needs and interests.
- You will have a flexible schedule and a hybrid work system + reduced working days during summer and Fridays.
- You will have the chance to adhere to corporate benefits and e-Plan (transport card, kindergarten, training, meal, health insurance among others).
- You will be part of a dynamic team in which you will truly develop and grow as a professional.
- You will work with a multidisciplinary team that will support you at all times.
- You will be part of a network of more than 96,000 professionals working to create a more sustainable world.
ENGIE is the answer if...
- You are looking for a solid professional project with professional projection.
- You value being part of the first independent energy group in the world.
- You want to grow and develop within a dynamic and challenging company.
- If you consider that your work, together with the efforts of the people who are part of the company, can and should have a positive impact on the environment.
If you want to be part of an international group, able to offer a wide variety of jobs in a dynamic and promising sector, we are waiting for you!