Family Services Specialist II

New Courtesy Posting Site · Winchester

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Role Overview

This is the experienced, journey-level position in the Family Services Specialist classification. Employees work under general supervision handling routine to mid-complexity casework across Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Casework is periodically reviewed by a supervisor before case actions are implemented — distinguishing this role from the more independent FSS III.

Key Responsibilities

Interpret and apply laws, policies, and regulations across CPS, APS, and/or Foster Care/Adoption program areas
Conduct off-site visits to clients' homes, schools, and service provider locations; occasional overnight travel required
Interview and assess client strengths, needs, education/skill levels, and support systems
Provide crisis intervention services and administer standardized assessment instruments
Conduct family finding, home studies, and facilitate Family Partnership meetings
Develop and implement service plans; present cases to determine appropriate services
Provide court testimony and prepare related documentation
Monitor program compliance, track expenditures, and submit budget estimates
Coordinate with interagency and multi-disciplinary teams serving clients
Provide after-hours on-call emergency coverage; assist with emergency shelter setup as needed

Qualifications

Minimum Bachelor's degree in a Human Services field, or any Bachelor's degree plus 2+ years of relevant human services experience
BSW/MSW and a Virginia Social Work license preferred
Valid driver's license with a safe driving record required; must reside within a 1-hour commute of Winchester within 90 days
Bilingual English–Spanish preferred

Work Conditions

At least 50% of work performed in the field in varying conditions
Frequent travel, occasional overnight stays, and rotating on-call nights/weekends required
Light physical effort required (up to 2

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them. The Family Services Specialist II is an experienced, journey-level social worker with the City of Winchester's Social Services Department, working under general supervision across Child Protective Services, Adult Protective Services, and Foster Care/Adoption programs. Employees perform routine to mid-level casework activities — including home visits, crisis intervention, assessments, family partnership meetings, and service plan development — with casework periodically reviewed by a supervisor before action is taken. The role also involves court testimony, case management, program monitoring, budget tracking, and coordination with multi-disciplinary and interagency teams. Candidates must hold at least a Bachelor's degree in a Human Services field (or any Bachelor's degree with two or more years of relevant experience), and a BSW/MSW with a Virginia Social Work license is preferred, along with bilingual English–Spanish skills. The position requires a valid driver's license, residence wi

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