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TaskUs · Fukuoka

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About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Fleet Servicing & Maintenance Technician/Mechanic
Location: On-site in Shin-Yokohama and surrounding area
Employment: Fixed Term contract
Working Hours: 40 hours per week, also on weekends and public holiday (06:30-15:30 /
14:30-23:30)
About us
TaskUs Outsourcing Japan addresses the challenges of today’s automotive and tech
industry by providing services in test engineering, endurance testing, application
development, and process automation. Through our work, we help our customers to improve
the usability and safety of automated driving systems.
Join our team and help drive the future of self-driving technology forward.
The role
Fleet Technician/Mechanic is responsible for maintaining, diagnosing, and repairing a fleet of
Purpose Built Vehicles. This role requires expertise in both base vehicle systems
(mechanical, electrical, hydraulic) and autonomous vehicle technologies (sensors, cameras,
computer systems). The technician will work closely with engineering, operations, and
technical teams to ensure optimal performance, safety, and reliability of the AV fleet.
● Conduct routine inspections, diagnostics, and repairs on a wide range of vehicles,
including cars, vans equipped with ADAS components.
● Perform scheduled servicing and maintenance tasks to ensure the safe and efficient
operation of the fleet.
● Troubleshoot and diagnose mechanical, electrical, and technical issues using
advanced diagnostic equipment.

• Reacting to faults with our fleet and implementing repairs in a timely manner
• Recording and reporting of faults found and the resolution to those issues
• Working with the drivers of our fleet to ensure faults they experience or concerns they

have are addressed

• Carry out repairs on a variety of vehicle components.
• Ensuring the fleet is kept in a presentable condition for use in high profile

demonstrations to investors and media.
● Adhere to health and safety standards.
About you
In order to set you up for success as a Fleet Servicing & Maintenance Technician/Mechanic
at TaskUs Outsourcing Japan, we’re looking for the following skills and experience.
Essential
● Successfully completed technical training, i.e. as a Vehicle-Mechatronic, Automotive
Mechatronics Technician, (Level 2 Automotive Technician > JAP equivalent)
● Strong experience using diagnostic machines to identify and repair mechanical
issues
● Familiar with repairing vehicles from an OEM’s repair manual, covering component
and bodywork repairs
● Safe working ethic and familiarity with Risk assessments, Safe Systems of Work and
OSHA

• Strong customer facing communication skills to help with fault diagnosis
• Computer literate and able to use programmes such as word and excel for tracking

work done on vehicles

• Full clean Japan driving licence
• At least 2 years' driving experience mainly in Japan
• No blameworthy insurance claims in the past three years
• Strong driving skills and knowledge and willingness to continue developing
• All applications are required to disclose any second job as part of the application

process
● All applicants will be subject to a health check (before/after) the offer and should
disclose any conditions that may affect their ability to safely operate a vehicle
● Employment is contingent upon passing random drug and alcohol testing, in
accordance with our Drugs & Alcohol policy.
Desirable
● Good attitude and a willingness to learn and pivot as the the company goals change
Shift Pattern - Schedule issued 4 weeks in advance.
Monday to Sunday - 40 hours per week/weekend (must be able to work weekends)

• 06:30-15:30
• 14:30-23:30

This role is based onsite at our office at Shin-Yokohama.
If you are passionate about self-driving cars and think you have what it takes to make a
positive impact on the world, we encourage you to apply.
Please send your resume (CV) and a short cover letter to JPRecruitment@Taskus.com.
Make sure to include all relevant documents that highlight your qualifications and
experience.
After a positive evaluation of your application, you will be invited to take part in a multi-phase
recruitment process.
We look forward to receiving your application!
For more information visit https://www.taskus.com/locations/japan/
To learn more about what drives us, visit
https://www.linkedin.com/company/taskus/posts/?feedView=all
フリート整備・メンテナンステクニシャン／メカニック
勤務地：新横浜およびその周辺地域（オンサイト勤務）
雇用形態：有期雇用契約
勤務時間：週40時間（週末・祝日を含む）
シフト：06:30〜15:30／14:30〜23:30
私たちについて
TaskUs Outsourcing Japanは、現代の自動車およびテクノロジー業界が直面する課題に対し、
テストエンジニアリング、耐久試験、アプリケーション開発、プロセス自動化といったサービスを提
供しています。
私たちの仕事は、自動運転システムの使いやすさと安全性の向上に寄与するものです。
私たちのチームに参加し、自動運転技術の未来を共に切り拓いていきましょう。
業務内容
Fleet Technician / Mechanic（フリート整備士）は、専用車両（Purpose Built Vehicles）の点検、
診断、修理業務を担当します。この職務には、車両の**基幹システム（機械、電気、油圧系）およ
び自動運転技術（センサー、カメラ、コンピュータシステム）**への理解が求められます。
本ポジションでは、エンジニアリングチームやオペレーションチーム、技術チームと密に連携しな
がら、AV（自動運転車両）フリートの性能、安全性、信頼性を維持・向上させます。
主な業務内容：

• ADASコンポーネントを備えた車両（車・バンなど）の定期点検・診断・修理
• 計画された整備・保守作業の実施、安全かつ効率的な運行の確保
• 故障時の迅速な対応と診断機器を使った問題解決
• フリートの故障対応と修理の実施、整備履歴の記録・報告
• ドライバーと連携し、運転中に発生した異常や懸念点への対応
• 様々な車両部品・構成部の修理
• 投資家・メディア向けのデモンストレーションに備え、車両の外観を良好に保つ
• 安全衛生基準への準拠

応募資格
必須条件：
● 自動車整備士資格を保有（例：車両メカトロニクス、自動車メカトロニクステクニシャン、2
級自動車整備士など）

• 診断機器を用いた故障の特定・修理の実務経験
• 自動車メーカーの整備マニュアルに基づいた修理（部品交換・板金など）の経験
• 安全作業への意識とリスクアセスメント・安全作業手順の理解
• 顧客対応を含むコミュニケーション能力（ドライバーとのやり取り等）
• Word・Excelなどを使用し、整備内容の記録や進捗管理ができるPCスキル
• 有効な日本の普通自動車運転免許（無事故・無違反）
• 主に日本国内での運転経験が2年以上
• 過去3年間に有責事故がないこと
• 高い運転技術と今後のスキル向上意欲
• 副業の有無を応募時に開示すること
• 健康診断（内定前後）を受診し、車両の安全運転に支障のない健康状態であることを申

告
● ランダムで実施される薬物・アルコール検査に合格すること（当社ポリシーに準拠）
歓迎条件：

• 柔軟性があり、企業の目標変更に対応できる姿勢
• 向上心と学習意欲のある方

勤務体制

• 勤務日：月曜〜日曜（週40時間）※週末勤務必須
• シフト時間帯：

06:30〜15:30
14:30〜23:30

• 勤務地：新横浜およびその周辺地域の事業所にてオンサイト勤務
• シフトスケジュールは4週間前に通知

応募方法
自動運転技術に興味があり、世界にポジティブな変化をもたらしたいと考える方のご応募を歓迎
します。
履歴書（CV）と簡単なカバーレター（志望動機書）を
📧 JPRecruitment@Taskus.com 宛にご送付ください。
応募時には、資格や経験を証明する書類も添付してください。
書類選考に合格された方には、複数段階の採用プロセスをご案内いたします。
詳細はこちら：
🔗 https://www.taskus.com/locations/japan/
🔗 https://www.linkedin.com/company/taskus/posts/?feedView=all

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

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