IT Support Engineer

NMC Healthcare · Abu Dhabi

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The engineer acts as the first point of contact for technical issues, ensuring prompt resolution of incidents and service requests while maintaining high levels of user satisfaction and system availability.

The purpose of the IT Support Engineer role is to provide effective technical support and maintenance for end-user computing devices, peripheral equipment, and business applications. The role ensures smooth day-to-day IT operations by troubleshooting hardware, software, and network-related issues while delivering timely first-level support to employees and users.

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