Security / Door Host / Guest Services - House of Blues Houston
Live Nation · Houston
Job Summary:
Job Summary:
- Maintain the safety and security of all staff, artists, vendors and guests. Create and maintain a positive and uplifting experience for diverse groups of individuals.
Essential Functions:
- Ensure guest safety through proactive personal interaction and removing hazards in the area of responsibility
- Prevent and resolve altercations among guests
- Lead guests and other employees in emergency evacuation procedures and provide assistance
- Maintain control by circulating through your work area throughout the shift
- Check identification of any guest who appears to be under 30 years of age who is drinking alcoholic beverages inside the venue
- Ensure that no weapons or harmful items enter the venue by inspecting every guest with a metal detector or pat-down search
- Enforce House policy regarding photos/videos/recording devices
- Safeguard against theft and property damage
- Communicate clearly using radios, hand signals and flashlights. Remain in constant contact throughout the shift
- Set up area before opening (stanchions, table configuring, etc.)
- Keep interior and exterior of the venue clear and safe, cleaning spills and removing food, trash or other obstacles, before, during and after the shift
- Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift
Job Qualifications:
Required:
- Ability to work late hours
- Flexible schedule
- 3 years work experience interacting with people in a positive environment
- Read, write and speak English fluently
- Must be able to lift or move up to 25 lbs using proper lifting techniques
- Tolerance of all cultures, music and art forms
Preferred:
- Bi-lingual
- Cash handling experience
- Experience recognizing valid ID’s
- Experience in a live music environment
- Self defense training
- Experience using metal detection equipment
- EMT or other medical background
Physical Demands/Working Environment:
- Working environment is fast-paced, often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet both indoors and outdoors
- Must be able to lift or move up to 25 lbs using proper lifting techniques