Automation Pharmacy Technician 4 (XR2) - Providence, RI

Omnicell · Providence

Automation Pharmacy Technician 4 (XR2)

At Omnicell, we are defining and delivering outcomes by transforming medication management through automation, intelligence, and expert services. As an Automation Pharmacy Technician 4, you will support Omnicell’s XR2 Central Pharmacy Automation System, helping hospital pharmacies operate more safely and efficiently while enabling clinicians to focus on patient care.

What You Can Expect

Career Growth
Start as an automation pharmacy technician and grow into roles across Professional Services, Training, Consulting, Management, and beyond. Omnicell values internal growth and promotes motivated, high‑performing team members.

Learning & Development
Receive continuous, hands‑on training with industry‑leading pharmacy automation technology, supported by mentorship and ongoing learning initiatives to strengthen both technical and interpersonal skills.

Comprehensive Benefits
Medical, dental, vision, retirement, education, and wellness benefits begin on day one, designed to support you and your family.

Day in the Life

In this role, you will be a critical partner to hospital pharmacy teams by:

Supporting automated medication inventory management
Maintaining and troubleshooting XR2 automation equipment
Monitoring inventory levels to support daily dispensing
Communicating proactively with customers and internal teams

Responsibilities

Operate Omnicell automation systems at customer sites in accordance with SOPs and best practices
Perform medication returns and restocking to optimize automation usage
Monitor and maintain formulary inventory levels
Conduct routine inspections, cleaning, and preventive maintenance
Perform basic troubleshooting and escalate unresolved issues to the Technical Assistance Center (TAC)
Monitor system trends, identify risks, and resolve common issues
Maintain accurate documentation and ensure procedural compliance
Communicate effectively with pharmacy leadership, customers, and Omnicell teams
Support customer satisfaction by serving as a liaison between Omnicell and the customer
Conduct training and ensure completion of required documentation
Maintain required certifications, credentials, and expense reporting compliance
Act as a subject matter expert (SME) to support Omnicell robot at the onsite

Basic Qualifications

High school diploma or GED
Active State Board of Pharmacy Technician license/registration for the state of Rhode Island (RI)
Active National Pharmacy Technician Certification (PTCB or NHA CPhT / ExCPT)
Working knowledge of pharmacy automation
COV19 vaccination required

Preferred Qualifications

Completion of an accredited Pharmacy Technician Training Program
1 to 2+ years of hospital pharmacy automation experience
Basic troubleshooting experience with automation equipment

Specialized Knowledge / Skills

Strong customer service and interpersonal skills
Clear, professional communication and problem‑solving ability
Mechanical aptitude and comfort working with automated systems
Proficiency in Windows, Excel, and PowerPoint
Ability to work independently in a fast‑paced environment

Work Conditions

Able daily commute and work at this Site: 200 Corlis Street, Providence, RI. 02904
Shift: Monday to Friday 8 am to 4:30 pm
Hospital Pharmacy Environment
Capable of standing for several hours at a time
Potential exposure to hazardous drugs
Able to travel (out of state) required for training(s)
Able to lift 25 – 30 lbs.

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”  

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy. 

Our guiding principles inform everything we do: 

As Passionate Transformers, we find a better way to innovate relentlessly. 
Being Mission Driven, we consistently deliver on our promises. 
Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation. 
Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
Intellectually Curious, eager to think deeper to learn and improve.
In Doing the Right Thing, we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

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