External Communications Lead, Service

Hitachi · Birmingham

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Job Description:

Are you a strategic communicator with a strong business mindset and passion for the clean energy transition? As External Communications Lead for the newly established Service Business Unit, you will drive high-impact communication initiatives that support transformation and positioning. You will play a key role in shaping the external narrative with thought leadership and strategic projects. This role is ideal for someone who thrives in a fast-paced, evolving environment and enjoys building and implementing strategic plans in a dynamic, international setting. 

How You'll Make an Impact:

• Elevate the profile of Service Business Unit leaders as recognized industry experts through strategic external communications, thought leadership, contents for media engagement and press activities, working closely with the Head of Communications for Business Unit Service and the Global External Communications team.

• Lead and deliver global external communications initiatives that support business objectives, strengthen brand reputation, and enhance stakeholder engagement across key markets.

• Translate complex technical and strategic topics, including the energy transition, grid modernization, digitalization, sustainability, and service lifecycle offerings, into clear, engaging narratives that resonate with media, customers, industry stakeholders, and wider external audiences.

• Build strong partnerships with Business Unit leaders, Global Product Group teams, and regional communications colleagues to create high-quality press releases, media materials, executive profiles, feature stories, and thought leadership content, ensuring strategic alignment and message consistency across global markets.

• Proactively identify and secure external speaking opportunities, media coverage, and industry engagement initiatives that enhance the organization's visibility and position within the energy sector.

Your Background:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related discipline.

• Significant experience in external communications, corporate communications, public relations, and media relations, ideally within the energy, utilities, infrastructure, engineering, or industrial sectors.

• Strong understanding of the energy landscape, including industry trends, grid modernization, and the evolving energy transition agenda.

• Proven experience managing communications within a complex, global matrix organization, partnering effectively with senior leaders and cross-functional stakeholders.

• Demonstrated success delivering high-profile communications campaigns in fast-paced, dynamic environments.

• Exceptional written, verbal, and stakeholder engagement skills, with the ability to influence and build credibility at all levels.

• Strong strategic planning and communications consultancy skills, with the ability to align communications programs to business priorities and reputation objectives.

• Experience developing and executing thought leadership, executive positioning, media relations, and reputation-building strategies at a regional or global level.

More about us:

Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, flexible working hours, professional development opportunities, and a supportive work environment that encourages growth and innovation through career development programs and Employee Resource Groups (ERGs). Specific benefits depend on the location and will be communicated during the interview process. Ready to make an impact? Apply now and join us to inspire the next era of sustainable energy!

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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