Local Service Unit (LSU) Sales Manager – Indonesia

Hitachi · Jakarta

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The opportunity:

The LSU Sales Manager will be responsible for the dedicated Service Front End Sales team (if any) and shall coordinate the Marketing and Sales Teams under the Country Level Service units under the LSU Manager to ensure a one Hitachi Energy Service approach to our customers including collaboration with other BU. The ideal candidate will have a strong background in Service Sales in an OEM with an extensive Installed Base (IB), ideally within the Electrical installations/Energy sector. The Sales Manager will ensure successful implementation of the service sales strategy for the assigned area, to profitably achieve qualitative and quantitative targets for life cycle management, service products and solutions. A significant focus will be on analysis of service market potential, with full focus on installed base (IB) penetration and ensuring customer relationship management. The ideal candidate will have significant experience in managing and delivery of Service Sales, ideally with a multi-product mix. They will also have a proven track record of leading collaboration and innovation in a matrix organization, with both external and internal stakeholder management, able to optimize the management of diverse teams whilst delivering results.  They will be able to evidence leading a matrixed Service Sales team to exceed the sales targets through high performance to ensure high levels of customer satisfaction

How you’ll make an impact: 

• You will identify and pursue new business opportunities and partnerships, generating and identifying service sales leads by analyzing the IB potential, work with the account managers to develop service focused account plans for the country, segment managers, channel managers to identify and pursue leads in the country. Responsible for the LSU Budgeting, sales and operations planning in coordination with the Hub M&S manager, the GPG Marketing managers and the Hub Controller.  

• You will establish long-term customer relationships with key customers and decision-makers by working with the account managers, the Front-end Sales and the Product BU’s M&S teams, bring value to the customers by understanding the requirements and regulations, exhibiting our value proposition for service and ensuring customer satisfaction issues are registered and responded to by the team, collaborate with Business Units and account teams to position different service offerings, evaluate and share relevant information on installed base data, sales leads, customers’, competitor’s solutions and marketing trends with the team. 

• You will develop pricing strategies in the country to maximize profitability in collaboration with Global M&S Pricing Manager BU Service and with PSC’s pricing managers, conduct detailed market analysis to inform pricing decisions, enable the Service sales team organization to deliver the growth of the business by being responsible for ensuring training and increased capabilities are achieved, support the team by participating in sales activities when needed.  

• You will establish long-term customer relationships with key customers and decision makers by understanding the requirements, regulations and exhibiting high expertise in technical solutions and products and ensuring customer satisfaction issues are registered and responded to by team, support the team by participating in sales activities when needed, responsible for feedback on sales development, distribution of resources for service sales activities and the status of the market, collaborates with Business Units and account teams to position different service offerings. 

• You will evaluate and share relevant information on installed data, sales leads, customer’s and competitor’s solutions and marketing trends with the team, drive sales efficiency by ensuring adequate selling skills for service sales team members and that the area of responsibility is properly organized and staffed and coaches the team in formulating sales plans, in negotiating, and in developing customer segment expertise, actively demonstrates one Hitachi approach and guides direct and indirect subordinates.

• You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:        

• A bachelor’s degree or relevant degree or equivalent experience in the Electrical Power Industry is preferred.

• Significant and demonstratable experience in Service Sales, including IB Management. 

• Strong customer relationship skills. Proven understanding of Hitachi Energy systems and products.

• Experience working within the Energy sector, strong analytical and strategic thinking abilities. Ability to work in a fast-paced, dynamic environment.

• Proficiency in both spoken & written English language is required. Excellent communication and interpersonal skills.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.

For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

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