Product Owner/Manager | Onsite
Photon · United States · $60,000 (stated in the posting)
- Own the AI use-case backlog for the pod, starting with the servicing agent-assist scale-out and prioritizing additional items from the backlog of AI pilots.
- Partner with internal Product Owner and PSL leadership team to define call reduction, AHT (average handle time), and deflection targets — cited the early benchmark of "90 seconds to 14 seconds" agent lookup time and signaled this is where ROI must be proven.
- Translate business intent into Epics, Features, and User Stories in Azure DevOps (ADO), the SOW-mandated system of record, with explicit Acceptance Criteria.
- Run sprint planning, refinement, sprint reviews, and demos in line with Photon's AI-infused agile cadence (1–2 week sprints, working toward 2-day sprints as the team matures).
- Operate as a "Vibe PO" — leveraging AI tooling for requirements drafting, story generation, and acceptance criteria authoring.
- Coordinate with the transformation advisor on ways-of-working alignment.
Compensation, Benefits and Duration
- Minimum Compensation: USD 60,000
- Maximum Compensation: USD 210,000
- Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
- Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
- This position is available for independent contractors
- No applications will be considered if received more than 120 days after the date of this post